Eki Donki Eki Marche Osaka — Local services in Osaka

Service here is terrible. We had a diaper emergency and needed a diaper ASAP. I asked the girl supposedly working behind the register (chatting with a co-worker instead) where to find them. All she could muster was to point in the general direction. I asked if she couldn't just show me where, and she said she had to stay behind this register (with no customers and another worker behind the same register).

I don't expect world class service, but this place was extraordinarily poor. I would give zero or negative stars...

This place customer service is the worst! Especially the girl with short hair tie up half way with glasses. She was laughing when we asked a question in English. No one is willing to help in this store when you seek for help. They are racist and unwilling to find products for customer. They don’t look at you, and ignore you like you are invisible....

This outlet was close to our hotel and was easy to locate.It had good selection of items despite being small. Tax free counter is at the back of the store. Friendly service. Purchase over 5500yen for tax free shopping. Not all confectionery ...