ABC-MART Ikebukuro Shop — Local services in Tokyo

I’ve seen the worst service ever, the cashier with long black hair ( and #2 on her employee batch) kept running away when I asked if she could pass me my size for me to try on. As she had been running away continuously and other staff were very busy, I chose to line up behind the cashier to wait. She was at the counter again and checking out for the customer in front of me, however, when she saw me, she yelled at me and said she is doing her work and stopped what she’s doing. I don’t know why her attitude could be so bad. So ironic that they have this customer service policy while this lady has shockened me with her attitude. I am extremely surprised that ABC Mart has such an...

Efficient and pleasant service by the staff. He quickly prepared the shoes that I chose to try. Smooth experience from start to finish. I like it here although the layout of the store is quite cramped. 2nd floor is where you'll find the sneakers. Many brands are on sale, and the best thing is you can purchase with tax free. I would recommend this place, but keep in mind that since this branch is small and located in a very strategic and busy area, they sometimes don't have the size of the shoes...

I visit Japan every summer, and this year I went back to Tokyo after two years. It was my first time in Ikebukuro in 20 years, since I was a student. But this time, it wasn’t a good experience. There were so many tourists, and the staff were not friendly at all. Even a machine might have been nicer. When I asked about tax-free shopping, they answered in a cold and rude way. I don’t know if they didn’t want to work or were just tired from too many tourists. I bought some sneakers, but it made me feel bad. Now I even have a bad impression of Ikebukuro.

毎年夏休みに訪れる日本。今年は2年ぶりに再び東京へ。池袋は学生の頃に訪れて以来、実に20年ぶりだったけれど、観光客が多いせいかスタッフの対応がとても不親切。機械の方がまだマシかもしれない。免税について尋ねてもぶっきらぼうで、仕事をしたくないのか、それとも観光客が多すぎて疲れているのか…。スニーカーを買ったけど気分が悪くなり、池袋に対する印象まで悪くなってしまった。

매년 여름방학마다 방문하는 일본. 올해는 2년 만에 다시 도쿄를 찾았다. 이케부쿠로는 학생 때 다녀온 이후로 무려 20년 만이었는데, 관광객이 많아서 그런지 직원들의 태도가 너무 불친절했다. 기계가 더 낫겠다는 생각이 들 정도. 면세에 대해 물어봐도 퉁명스럽게 대답하고, 일을 하기 싫은 건지, 아니면 관광객에 지쳐버린 건지… 운동화를 샀지만 기분만 상했고, 결국 이케부쿠로에 대한 인상...