Christopher Nemeth — Local services in Tokyo

The service attitude was extremely poor, I have been to many designer stores and have never had such disappointing service attitude. No greeting when entering the store, the staff were all behind the counter, they did not seem to understand their duties. Even though I was the only one in the store, no one came to serve me. When I needed help to check the price, the answer I got was extremely perfunctory. The design is beautiful, but the service attitude is...

They might be having a long day, but it’s still one hour before they close. I don’t know what all the sales are doing in the store, 4-5 sales there and no other customers, no greeting, not helping, all hiding behind the counter and pretending to be doing something. We spend at least 15 minutes in the store. No one talked to us and the other customer came after us....

Local designer, well-reputed with a unique aesthetic. Tax free. I was pleasantly surprised when I tried the things on. The pieces fit quite differently than they look on the rack.

Though carried by Dover street, the brand is hard to come by; the interior is lovely, the store family-run, the prices are reasonable, so I think it's...