YAMADA Denki LABI Shinjuku Nishiguchi — Local services in Tokyo

This was hands down one of the most appalling and humiliating experiences I’ve ever had while traveling. If I could give this place negative stars, I absolutely would. Tourists, do not come here under any circumstances. The staff were not just rude, they were openly hostile. When we asked a simple, reasonable question about tax-free shopping, they immediately began mocking and insulting us in Japanese right to our faces, clearly assuming we were too ignorant to understand. It was disgusting, arrogant, and completely unacceptable. No one deserves to be treated with this kind of disrespect. This place does not deserve your business, your time, or your money. Avoid it...

This was easily one of the worst and most humiliating experiences I’ve had while traveling. If it were possible to give zero or negative stars, I would. Tourists, avoid this place at all costs. The staff weren’t just unhelpful—they were downright disrespectful and mean-spirited. We asked a perfectly normal question about tax-free shopping, and instead of answering, they began laughing and insulting us in Japanese, clearly thinking we wouldn’t understand. It was offensive, condescending, and completely inappropriate. No one deserves to be treated like that. This place is an absolute disgrace and should be avoided entirely. Spend your money somewhere that respects...

This was by far one of the most shocking and degrading experiences I’ve ever had while traveling. If I could rate this place lower than one star, I absolutely would. Tourists, stay far away. The staff weren’t just unfriendly—they were openly aggressive and disrespectful. When we asked a polite question about tax-free shopping, they didn’t just ignore us—they began mocking and insulting us in Japanese, right in front of us, clearly assuming we wouldn’t understand. It was rude, demeaning, and completely unprofessional. No one should be treated this way, ever. This business doesn’t deserve your attention, your time, or a single yen. Do yourself a favor and go...