Manfield — Local services in Amsterdam

Exceptional Service and Remarkable Problem Solving at Manfield Amsterdam

I recently had the pleasure of experiencing unparalleled customer service at the Manfield store in Amsterdam at Kalverstraat 161, courtesy of two outstanding managers, Zübeyde & Matthieu. My interaction with them left an indelible mark on me, and I am compelled to share my commendable experience.

While shopping at the Manfield store in The Hague, I encountered a minor mishap involving the shoes I purchased, human confusion. However, what truly sets this experience apart is the remarkable dedication and efficiency displayed by the store managers at the Amsterdam branch. Despite the distance and the lack of an original receipt, they went above and beyond to rectify the situation.

Their problem-solving prowess was truly commendable. Not only did they swiftly identify the issue, but they also utilized alternative methods to trace my purchase and rectify the mistake. Their commitment to ensuring my satisfaction was evident in every step they took, demonstrating a level of professionalism and dedication that is truly exemplary.

It is not every day that one encounters such a high level of customer-centricity and attention to detail. These two managers exhibited qualities that define exceptional service – patience, resourcefulness, and an unwavering commitment to resolving customer concerns.

Not necessary to make a comment about the shoes quality and look, among the best I tried worldwide.

Grazie mille Zübeyde...

During my visit to Amsterdam in Nov 2019, I visited this store and bought myself a pair of "no stress" brand shoes from Manfield. It's been almost 2 years and this is shoes has really stood up the test of rigorous use. The insole print is still intact and there isn't even sign of wear and tear in the upper and side leather. This was money well spent and I highly recommend this store for the high quality product and the...

I had wonderful shopping experience there. The lady that help me went above and beyond. Funny, resourceful and great taste for fashion, she helped me to choose the perfect daily use shoes. I’ve purchased not only one but 2 boots and a leather protector spray from the no stress line. I wish I remembered the lady’s name to add it in here, but my memory failed now. She was working on a Sunday, first...