I normally don’t write reviews but uh😂I feel like have to so others can save their money and time. My experience here was okay. I loved the actors! They gave such a great performance. Now let’s get to the part that left me dissatisfied…. They tell you during the performance that you need to turn off your phone and that you shouldn’t get up. This should be told in different languages(because not everyone is fluent in English) at the beginning so people are prepared before they go in. Because when the actors say it, you literally don’t take it as serious as you should. I went with my mother and since she isn’t fluent in English(she is fluent in Dutch tho) she didn’t know that she couldn’t get up and had to stay seated. She got scared because something was touching her in the dark at the last part and 😂sat on my lap. After it was over and we were standing in line for photos the female “security guard” with the ponytail or who whoever she was(tbh I don’t really care)came in. Telling us that people were getting up and that the actors don’t have night vision. She could’ve said it in a different manner. But chose to say it in such a condescending way that it left a bad taste in my mouth. Even went so far to say that we shouldn’t come here if we don’t follow the rules. Right… and you tell us this right after we’re done. Right after we spend €26,50 on a show that honestly wasn’t amazing(the actors are crazy talented tho). If your actors don’t have night vision provide them with glasses/masks that give them that. TELL PEOPLE THE RULES IMMEDIATELY AND DO NOT LEAVE THEM CLUELESS OF WHAT MIGHT HAPPEN. YOU CAN DO THIS WITHOUT SPOILING IT. And please tell the staff with bad attitudes that this is the type of behavior that will make them lose costumers. 😂I wanted to check the pictures out but once miss thing came in hahaha I wasn’t willing to spend another cent in that place. I honestly do not regret going because wow 😂I definitely know where hell I won’t go anymore. Also the way they let employees in the souvenir shop beg people to give good reviews 😭Is crazy. Once they know your experience wasn’t the best the employee will immediately 😂stop talking to you and look for people who are satisfied. Makes me wonder wether the good reviews are actually genuine(no shade to the actors because I truly loved them and also some of the employees). The only thing that actually was scary to me at the end was the way you get treated the moment you leave the dungeon. You are not useful anymore because you spend your money and now you get treated like trash. “Miss thing” should’ve given us that attitude from the get go. It’s that I’m not into confrontation and drama that I didn’t respond to what she was saying. It truly ruined the experience for me. They showed us that it’s truly all about business and money.