Oslo Visitor Center — Local services in Oslo

If you are visiting Oslo for the first time, as I am, these people will be your new best friends. I came out of the flytoget tube dazed from a lengthy travel day from Seattle, Washington. I had no idea how to find my hotel. The young woman marked the location on a map and actually showed me how to hold the map in the correct orientation when I left the building. I found it with no problem. (If you knew me you would understsnd how amazing this is.) I have been back to the center during my stay for help with transportation plans for various places (and a recommendation on where to buy a freaking troll for my brother). The visitor guides are pleasant, patient, and full of helpful advice and knowledge. The center is brilliantly located in the main station building. Just follow the signs when you get off the tube, train, or flytoget. If you arrive by bus, go in the main front entrance, flanked by fires in the winter, walk through the entry hall and turn left. You can't miss it. Take a number from the machine, and have a great time...

The best welcome center I’ve ever been to. Daniel was extremely helpful and tailored the information on Oslo to our interests and cultural background. Shared information on Oslo pass which helped us to decide whether to get it or not, we did end up getting it and have been happy with it. He recommended cafes which have been amazing, and shared pluses and minuses on each of the cafes so that we knew which ones we would prefer. For example which ones might be busier than others, etc. Gave lots of helpful information on all the amazing museums in Oslo so we could find which museums to prioritize for our interests. Really an amazing welcome to Oslo, and has helped make our visit here more enjoyable. Would highly recommend; they have a nice queue system for waiting, and it’s highly worth waiting for. Although for us we only had to wait...

The fact that a Visitor Centre in a European capital closes at 4pm (3pm on Saturdays) and it's completely closed on Sundays is a real disgrace and not visitors friendly at all. What logic does it follow? If the City of Oslo thinks that tourists don't need this service out of the office's working hours, it means that they have no clue about visitors' needs, or that they don't care. I've never seen this in any other European main city, not to mention capitals. Everywhere else these offices are open at least until 7pm 7 days a week. I understand the different national habits about shops opening hours, although I may disagree on that too. But when it comes to services offered exclusively or mainly to tourists, the City should adapt to international standards. I hope this will...