Rossio — Local services in Lisbon

The building work, awarded to a Belgian company, included, in addition to the station, the opening of the Rossio railway tunnel, the road link to Calçada do Carmo and Hotel Palace and began in 1886. The contract of the Rossio Railway Station was fast and after only 4 years and the station was inaugurated. On November 23, 1890, it opened to the public and to railway traffic with the name of the Avenue station. The Rossio Railway Station has a Neo-Manueline style, the building that houses the Rossio Station is considered a true monument and proved to be classified as a Public Interest Building awarded by the State in 1971 which included several other properties in the area Liberty avenue. The Rossio Railway Station has a main façade with 8 doors and 18 windows, the architectural set of the station entrance, made by the Restauradores area, is embellished by the beautifully decorated clock that is placed at the top center of the Building as if crowning this perfect combination of elements that can still fit the revivalist line of late Portuguese romanticism. A wake-up call also covers the boarding pier, an excellent example of the iron architecture, which was very fashionable in the 19th century. Regarding the configuration and use of this railway infrastructure, it is also necessary to make reference to the curious fact that the station's embarkation platforms are located 30 meters above the level of the main entrance, coinciding with the last floor of the building. On the other hand, the access of the trains to the station of the Rossio, possible only via station of Campolide, is made through a tunnel with double track of approximately 2.6 km of length and with a vaulted profile of 8 m of width by 6 M in height. The Rossio Railway Station, which has been operating for about 120 years, has long been the main train station in the city of Lisbon due to its proximity to downtown and downtown. With the increase in passenger and train traffic, especially from the Sintra Line, it was necessary to decentralize this movement in order to streamline the city's public transport system. Thus, international and long-distance trains started to stop at Santa Apolónia station, with Rossio being reserved for suburban rail traffic only. Over the years Rossio Station has been the target of several interventions and improvements and already in the last decade of the twentieth century was built a subterranean north atrium in order to create a direct connection to the network of the Lisbon Metro - Blue Line - and buses of the Restorers. Currently the Rossio Railway Station is one of the most vibrant and lively places in the Portuguese capital. Thousands and thousands of people, arriving and departing from Lisbon, spend every day for it and from there they can easily and quickly reach the city center and...

tsutsu

Horrible service, terrible service, i dont recommend, a blonde girl treated us like shit with an arrogant face and she wasnt doing her work done, doesnt know well languages, as someone studiyng laws i have been reading and gaining information around the wourland specially in this country. i specially hate those people who dont help the tourists and jist work for money and do nothing.

Im going to start telling my situation: Me and ny family went on a trip to Lisboa, we ran out of daily tickets to use bus and subway, we went to rechargue it in a different place and we didn't understand anything the machine said since we putted on spanish option but it was still on portuguese, so we asked a young man to help us since there was no staff near the station, and he told us to buy tickets and go back to the trains and wait for our bus, when the bus arrived late, we wiped the card and then it said declined, at first we showed ojr receips to the condcutor and explained to us to go to a train station to reclaim it and he told us to ride on the bus, he was nice, then when we arrived we had to walk 1hour or 2 to the train station since the subways didnt work too, , when we finally arrived , we asked gently the girl who was in the information, and when we were about to ask her, she told "we dont accept rembolso" with a face of "ops!" and when we told her and showed the receips and the information we got to reclaim our money and give out our tickets or just exchangue them to another type, she told us "yeahh..no sorry!" with still the same face, when i walked in her smile faded and i explained again calmy gently and educated with a straight face , and she started talking to us like we were inferiour, we are people, we are the same specie, when my family was desesperate and turned, i could hear a small laugh behindme and i knew what type of people was her, i wont post her or reveal any information of the girl who attended us since its invading privacy, but this experience humilliated us , their OWN costumers , and for the goverment, they should do more friendly tourist machines, the translators dont work well, and if they can , review their own staff and employees, check every one of them, since there are just people who just work for the money and not to help . thats my experience. thanks for reading, i still didnt get refund or any stuff. ill update, if this comments gets deleted means they dont want to ruin their own reputation and dont listen to tourist . if u had any situation similar to this on this station or any other...

Actively dangerous for wheelchair users! There are a few steps up to the entrance so we went up the steep corner to the side entrance - the woman at the side door said it was closed and we had to use the "ramp" through Starbucks. So we went back around to the front and to Starbucks, but there is no ramp - only a 3-4 inch step. Some men had to physically lift my mother's chair in. I went back to the woman at the side door to say there was no ramp at Starbucks and it was dangerous to try to get chairs in that way, and she just shrugged and said that was the way. I said, if there wasn't anyone to lift wheelchairs in, could people who use them just not come in and not use trains, and she just shrugged again and said no.

Once inside, the lift to the concourse didn't side level with the floor, so we had to turn a wheelchair around 180 in a very small lift, or we would have been unable to get out of it. This would have been physically impossible with a power hair or anything other than the smallest standard type of transit chair.

There is also no access to the public toilets unless you buy a ticket for a train. We don't mind paying 50c or whatever to use the toilets, but this was not allowed - you could only get through the barriers to the platforms where the toilets are if you have a tickets for a train.

We went to double-check that this was the case at the tourist information office by the platforms. Like most of the city this was up a 1 inch step that was impossible to get up except with someone pulling the wheelchair up it backwards - I don't think it would be possible for a person who uses a wheelchair independently. Once inside, asking if there was any way to the toilets without a train ticket, the lady just said "no".

There is a toilet in Starbucks, but it would be near impossible to navigate through to it if someone is entirely wheelchair-bound.

We had come to the city by boat and planned to visit again and would need to use the train, but now we cannot book that trip if we cannot safely get in and out of the train station. It is very upsetting that disabled people are made so unwelcome by things that would be so...