Canal Walk parking — Local services in Century City

Great if you don't have issues.

If you do, they're super unfriendly. I've had issues twice both were incredibly unpleasant. The worst of the two was after paying my ticket and accidentally dropping it by the exit boom they told me to go pay for a lost ticket so had to go back to a ticket machine to pay another R100.

At other malls like table bay mall they are a lot friendlier and forgiving.

If you have someone in front of you at the boom queue with issues, you'll need to wait another 10 minutes to leave (and risk your ticket time expiring) since they'll be waiting for the help desk to do something but as mentioned, they're...

Good customer experience, but access to the parking is disastrous! How is it possible to still have tickets for parking in such an important shopping center? Canal Walk, wake up—it’s time to switch to a ticketless system! There are other apps that exist and are far better than what you have, and much more efficient! I use Parket in town and it's definitely...

Absolutely amazing service! I had an issue that was quickly and professionally handled by the parking office. Ebrahim went out of his way to assist me and arranged a full refund without any hassle. He was friendly, efficient, and genuinely helpful. It’s rare to find such exceptional service these days — truly impressed and...