I recently purchased a Rolex for my wife from Lee Michaels , and I couldn't be more pleased with the experience. The store's selection of high-end watches and jewelry is impressive, but what truly sets this place apart is the exceptional customer service.
Tonya, in particular, was outstanding. From the moment we walked in, she greeted us warmly and made us feel welcome. Her knowledge about the different Rolex models was extensive, and she took the time to understand exactly what we were looking for. Tonya's patience and professionalism were remarkable, guiding us through the selection process without any pressure.
She went above and beyond to ensure we found the perfect watch, explaining all the features and benefits in detail. Tonya's expertise and genuine passion for her work shone through, making our shopping experience both enjoyable and memorable.
When it came time to finalize the purchase, Tonya ensured everything went smoothly and efficiently. Her attention to detail and commitment to customer satisfaction were evident every step of the way.
My wife was absolutely thrilled with her new Rolex, and I owe much of that joy to Tonya's excellent service. If you're in the market for a luxury timepiece or any fine jewelry, I highly recommend visiting Lee Michaels. You won't be...
Read moreMy wife and I had a wonderful experience at Lee Michaels Fine Jewelry in Albuquerque today! Tonya and Michael were our sales professionals and gave us the red carpet! We first looked at Rolex watches, tried on the ones I was interested in, and learned all the features and functions of these high quality watches. Michael took the time to resize my bracelet on my Datejust 41 to make it fit perfect. We had our interest registered on a date Submariner and GMT II and look forward to coming back when they arrive. Next they helped my wife pick out a beautiful diamond ring for our 20th wedding anniversary. They spent plenty of time showing a nice selection and helping make sure it was configured and fit perfectly. Travis was our Jeweler who set the ring and did a wonderful job! We are very excited we bought this ring here. They had exactly what we were looking for and at a great price. Tonya and Michael made us feel very welcome and we can highly recommend Lee Michaels Fine Jewelry!
I was able to pick up my new Rolex Submariner Date to 5-17-25! Michael and Tonya provided an amazing Rolex AD experience! They showed me all the features of this watch and fitted it perfectly to my wrist! My wife and I feel like family here. I look forward to coming back again in the future for...
Read moreWhat can I say other than Wow... I have been looking for my first Rolex for a while and I’m so glad I picked Lee Michaels for the experience. Antonette and Tonya were so very helpful and always treated me with respect. First time I came in was after a long day of work and after the gym and was in a old T-shirt and jeans - they treated me as if I was in a 3 piece suit. They helped me choose the model I wanted and took quite a lot of time going through their catalog to make sure I was making the perfect purchase. They always answered my calls and emails checking on their stock and never even hinted that I was bother them (although I’m pretty sure I was being a pest 😬). When the day came that my perfect watch came in, they spent probably 2 hours going through the fitting, and features of the watch and how the warranty and services worked and much more. Antonette removed the perfect amount of links and made sure the watch fit as if it was made just for me. I had such a great experience that It is making me look at the next model for my collection. I would also like to say a thank you to their wonderful Security guard. He was also so professional, polite, and opened the door for my wife and I whenever we came by. ...
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