HPC Computers USA INC — Local services in Arcadia

The bottom began to separate from the top of my 4 year old HP Spectre Laptop that cost about $2,000. The Best Buy Geek Squad and Office Depot Computer Repair Dept. said it needed a new battery but they couldn't help me and it wasn't worth fixing. I was told it was cheaper to purchase a new computer.

Michael Kahn, proprietor of HPC Computers also told me it needed a new battery. He ordered the battery which arrived in a few days, had me bring the laptop in, and within a few hours the work was completed. The cost was considerably less than $200. My laptop works perfectly and the bottom now aligns with the top, the dis-alignment having been caused by a damaged and bloated battery. Mike called me after a few days to make sure the laptop was functioning properly and he also referred me to a software specialist to assist me with some software issues I was having. What a difference between his response and that of The Geek Squad and Office Depot! I highly recommend...

I took an ASUS computer that was not working at all. It fell to the floor and the hard drive broke. I first went to Best Buy were I'd bought the computer and the Geek Squad people were not helpful at all, because they didn't fix hardware issues. Then I called a 'technician' that came home, charged me a lot for an inspection of the computer and was not able to even figure out what was the problem. I run into HPC thanks to the yellow pages and thanks to speaking to the manager who was helpful and professional from the beginning. He said he could fix it and he did and the computer works perfect now. So I totally...

Mike and Flanigan do great work. They respond quickly, have on-site services and are very patient. They do on-site repair so you don't have to ship off your equipment if you don't want to. Excelled customer service and very reasonable pricing for service. As a bonus, they had excellent pricing on parts, better than new egg or big box stores. Mike made sure everything was the way I wanted it before closing things out. Cannot recommend more highly. It's nice to have people you can trust with your tech and also that are...