Phở Hà — Restaurant in Arcadia

Check reviews on other pho places around my location. I first arrived parking was a Nightmare! This place is located in strip mall but very small parking lot. Granted I came in at 12 :30 pm so I could understand the scarcity but a turnoff. I was noticing a large line for inhouse seating so I asked for to go order. I placed order for small chicken Pho but I was told only large Chicken Pho could be ordered. I ordered a Thai Iced Tea. I wondered why I could not order a small versus large? There was a small difference in price and I could always eat the unused portion later. I brought the pho back to my office and I realized the chicken wasn't in the broth and I could tell it was dried out. I added all incredients and only half of the noodles until the broth overflowed over the rim of its container. They simply added too much broth and should next time leave about an 1 inch of room for the ingredients to fit in the cup. Poor quality of chicken and very chewy and tough even after sitting 20 minutes in the hot broth. The broth was delicious but the chicken quality brought 1 star down. I have been to far better Pho restaurants and this one Pho restaurant is average in quality...

They really need to work on their customer service. I came and got a pork sandwich, but the cook made a beef sandwich instead. I saw the cashier and a guy opening the bag and taking out my sandwich ( which I thought it was weird) , the cashier took it out of the paper and opened the sandwich. All that was going through my mind was "I hope she washed her hands". The guy came and told me the kitchen made a mistake (they made a beef sandwich instead of pork). They guy was very insisting on me taking the beef pork (extremely pushy about it), he said if I didn't want the beef they could make the pork. I asked him if it would taste the same (he said no) , i told him I would prefer the pork sandwich( he was not happy about it). Didn't even let me finish talking when he just took off. Well, it seems like I will not be coming back...

I wanted to get small bowl of pho for my gf because she was not feeling well so I called to place the order for togo but we were told that we had to get the large size because it was a togo order. Since we didn’t have a choice we just got the large. When we go there, we were told that because it was Togo order, we had to pay an extra 0.75 per togo pho to pay for the “plastic”. She didn’t even tell us that when we were placing the order in the first place. So not only were we forced to get a large size but we also had to pay an extra $1.50 for plastic?! Very stingy restaurant especially for a togo order. Feeling ripped off. Never...