SkylineATL Apartments — Local services in Atlanta

New leasing company bought out the old one and has owned it for four months and said they put $2.5 million into renovating, and has already started renovating the fourth floor, (before they fix the first floor door by the parking garage that is broken and doesn’t need a key fob for anyone to enter, easily breaking into any first floor apartments) Us people on the 1st floor are forced to have to go through a stairwell constantly filled with human feces and urine to get to our vehicles (because the elevator has been broken for 6 months) Then, there’s the open parking garage gate, when we are supposed to be paying for parking so we have a safely closed gate, has been wide open for 4 months too. This gate issue likely contributed to whatever shootout happened in parking garage or on the roof, because just about anyone can drive in and commit crimes (shootings, break-ins, etc) not to bring up the huge block party somebody threw and guests filled the private parking garage with their cars, proceeding to speed up and down it drunk and on who knows what else, risking resident’s cars being hit, and having to pay out of pocket to get it fixed. (Mind my car was $60,000, and this greedy company has a 0% chance of actually making something right if my car got hit) your insurance still goes up if you report any damage to your vehicle. If you have been in charge for 3 to 4 months and you have already started renovating with your $2.5 million dollars and you are prioritizing the “renovations” over the safety and the comfortability of all of the residents that currently live here, you clearly just care about making it look fancier so you can raise the rent quicker and get more people in and make more money. All the while, you neglect the serious security concerns of your current residents and will likely not compensate for any damages caused by these security concerns. Door companies, elevator, companies, and gate companies are niche and very lucrative reliable businesses, who, in fact can be called at any time to come out and fix simple problems. Not just come out once, to check to see what the problem is, and then the rental company waiting another several months to actually bring them back to fix it. Residents have been told that the “gate part” that they need has been in the mail for 4 weeks to a month or more. I have never seen a package take this long to deliver, unless ordered off of Temu or DH gate, and in that case, maybe be returned or thrown out all together, if it actually shows up. It would be nice to not live in fear of my $60,000 car and the $100,000 worth of stuff in my apartment becoming compromised due to this new companies negligence. It does not take any single large chunk out of a whole $2.5 million to fix these simple security issues. Hiring a security guard a couple nights a week is not a solution to this. It is really unfortunate because we do enjoy living here and the location, but this company does not seem to care. I hope that any new resident who reads this knows that it might look nice to you when they show it to you, but this is what they’re doing currently to the people who have lived here loyally for so many years. If they do this to us, they will do it to you. This review will not be removed until all of these issues are fixed swiftly and promptly. And I will be speaking to several other residents to add their concerns on Google as well. I am happy to call more than one local news agency, and a lawyer, who might find a pretty penny in this situation. It is not a great feeling to go to bed at night feeling unsafe and constantly having to check your phone when you get a Ring notification. I do not wish to speak to any property managers because I do not want to hear any more empty-promises and excuses to get us out of the office with a feeling of temporary relief. The property manager is not doing the budgeting, so they are not responsible for what...

I would first like to state how excited I was to be moving into this community, after working with Tiffany, who was a joy and very helpful in finding a unit for me, a lovely one bedroom with a patio/balcony and view of the courtyard, I told her I loved the unit, patio, view, everything and seeing the property I knew this was the place for me. The exact unit I would be leasing was not available for some time to be viewed, but after seeing the model I was confident in what I was getting. In preparation to move this upcoming Monday July 31st, I decided to drop in to see the unit in which I felt would be in the condition to be shown, upon entering I immediately noticed the patiot/balcony I was so eager to relax on in the very near future, was not there. Needless to say I was not happy, since I was very vocal in telling her how much i loved it. The manager on duty saw a unit would be coming available on the 20th of August and if I would like it said she would keep my rental amount the same and I would be able to lease the new unit. As I'm sure you can imagine this news was very disheartening, frustrating, and disappointing, after contacting my current property about extending my rental time, i was told it was possible and relayed this information to the young lady in the office (Shaline I believe), as we were discussing the unit another associate (male) informed Shaline (sp) the unit had been leased earlier that day, another let down. Shaline then found another unit coming available on the 25th of August, the time was a bit after 5pm, so I informed I would try to sort out my living arrangements and contact her in the morning. This morning (approx. 11am) upon receiving a new amount for my current property, I called Century Skyline to get the total amount I would need to pay to move in on the 25th of August, Jamahl informed me he was in the office alone and would have to get back to me with that information later. I called the office back at 4pm, Jamahl at that time informed me of a price but quickly told me I couldn't move in on the 25th of August because of a "close out day", after my 3rd time being placed on hold Shaline returned to tell me i would have to move in on Saturday the 26th of August, instead. So not only am I having to try a 3rd time to extend my contract, I am having to pay approximately 250 extra dollars to your property and stay longer than initially planned, what was suppose to be a $1500 move in is now upwards of $1700, on top of the additional funds for my current location. This was a very lovely experience turned extremely sour, I'm so disappointed before I ever even turned my key.

Also...once i moved in (finally on the 25Aug) I had a quick 3day trip to take and went grocery shopping prior to, Only to arrive home to a warm refrigerator....smh. After throwing almost $230 of groceries away, hoping to receive a refrigerator the following day, (only to be told a week later that this company does not compensate for the loss of groceries, but the will give me a $50 gift card 🙃. Smh such a mess...im a hard sleeper, but when i am awake, this place is so loud, you can hear everything, even when your neighbor turns on...

I have lived at Century Skyline for almost two years now and would like to update my review of the complex. During the last few months, a plethora of problems has arisen that has really dulled my experience in this apartment complex. The Airbnb / Rental service has brought in a lot of guests that do not live here permanently and that are generally here to party for music festivals, concerts, sporting events etc. They are loud on weekends and week nights. --** Due to the first problem, the apartment above mine has been rented out several times and I have had to call security at odd hours late night/morning to file complaints. I called the office a few weeks ago to make a complaint and they told me that they would follow up with me. I never heard back from them. The pool and entire rooftop deck have been locked off for over two weeks now. The rooftop deck is arguably the best attraction / feature of the complex. This came with ZERO warning or explanation from management. If the pool is "under maintenance," this shouldn't be a reason to lock the entire rooftop deck (lounge chairs, grills, etc.) Savannah Midtown for instances closes only their pool off and allows residents to use the deck still when they have maintenance issues. There is sooooo much trash laying around the building in the public areas. While I do see it getting cleaned up frequently, a lot of trash remains in the stairwells and stays there for several days at times. This causes a lot of odors that aren't pleasant. The fire alarm keeps getting pulled at random times throughout the night. It was pulled four Mondays in a row at different times ranging from 2AM - 6AM. I cannot over-exaggerate the unpleasantness of being awoken by that God Awful noise on a Monday morning. This seems like it could be a quick fix with more cameras throughout the building pointed at the hallway alarm switches. The parking deck seems to have gotten much worse lately when it comes to traffic. People keep parking to get locks off of the fence in the middle of the roadway which blocks traffic really bad going in and out of the gate. I assume this is Airbnb rental guests coming to get their keys. Management needs to create and enforce rules mandating that guests park in the guest spots and then obtain their keys rather than block up traffic. The cardio center on the top floor does not have air conditioning for some reason. It is now May and temperatures are reaching 90 degrees. This makes the gym almost unusable. Also, I made a simple request that an actual light switch or timer light be installed in the cardio center, as the motion sensor allows the lights to go off within 1 minute and can only be activated if you're directly in front of it. This request was ignored and got no response.

I do want to add the good things about the complex while I'm typing. The location is great. E-Scooters are everywhere and accessible which makes all of midtown/downtown mere minute rides from the apartment. The pool / deck is incredible with great views (when open; as per above) The management is really nice and courteous. They always speak in the hallways and are nice...