Worst experience I’ve ever had, not only paddle boarding, but with any business ever. Check in and take off was fine. We had a good paddle and made it down to see the firework show. When trying to leave, the hundreds of people bump and discombobulate each other so my two friends and I all got separated. I made it about half way back and was able to get ahold of one friend who told me she saw our other friend fall in the water and hadn’t seen/found them since. I made it back to the dock fist, my previously mentioned friend arriving 2-3min later. As my friend was approaching the dock, I inform a dock worker that we have not been able to find our third friend in a while after being observed falling in the river and cannot get ahold of them via phone. After my one friend makes it on the dock and one worker asks “is there anyone else”, another worker replies “yeah these guys are looking for their dead friend”. I spoke to the individual at the front who identified himself as Daniel, who assured me over and over that “Carlton” is just a kid and should be excused for this nasty behavior. Nearby worker named Joe had a serious belly laugh about all of this. Then a worker named Dale emerges from the abyss claiming that he had seen our friend the whole time even though he was not on the dock until after our friend finally arrived and that I never had a reason to be worried or bring the situation to attention (this is called gaslighting). My friend Kevin drowned in the Columbia river last year and my friend today very well could have been in trouble while the staff here were making jokes about them being dead. Y’all struck a real nerve with this one and I will not...
Read moreEpic SUP is located at the best area on the river for SUP rentals. The staff are friendly , helpful, and knowledgeable.
I went out on a Friday. After signing off on a liability waiver, I was treated to a nice refresher on how to use the board and paddle. The rental board was clean and well kept. I was provided a life jacket and paddle at no additional cost.
The next five hours spent on the river were wonderful and relaxing. I brought a lunch that I had packed earlier in the day. After making my way up river I found a nice area with almost no current where I could stop to eat. The river, although very polluted, was showing life. Turtles, Herons, and some fresh water fish were even jumping. The ride back went by in a flash. Bring sunscreen and reapply! Slowly drifting down river gave me time to take in the Austin skyline. The return voyage was almost effortless. Definately the best part of my Austin excursion.
Thank you Epic SUP for helping me have...
Read morePulling in, it looks unassuming, but walking down the path to the dock, you can tell how thoughtful their location is! Tucked away along a running trail, this location is quiet and the staff greets you as you arrive! They walked us through everything and we selected a two-person kayak and made sure we knew some more details about kayak positioning. We spent an hour out on the water, even coming back part way though to grab my coffee from the car! They even suggested a local coffee joint nearby on our return. After our time on the water, I asked how hard Stand Up Paddle Boarding is and was greeted with “do you want to try it?” The employee we were working with walked me through the details of it and let me go for a little spin on one, free of charge, to let me get the feel for it. I will definitely return here for the friendly experience and to try stand up paddle boarding for a long while! It...
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