U Style Salon — Local services in Aventura

I’d like to start off by saying that I've never taken the time to write a review, but felt absolutely obligated to share my horrible experience and warn others about this unethical business ran by an owner with extreme anger issues. I believe many of the positive reviews on this page are most likely fake in attempt to draw away from the REAL reviews which are very negative. Please take the time to read this before even considering this salon.

I’m a 25 year old fashion model who has been in the modeling industry for 8 years. I have my home in Miami, but spend most of my time working overseas. I had a local job recently which required me to have hair extensions put in at one of the top salons in Miami, Oren Salon located at the W South Beach. I had free time to have my extensions removed that particular day so I called a nearby salon in which I was quoted $50, but they were not able to get me in same day. I called U STLYE Salon where I told the owner, Simon, I needed to have my tape extensions only removed and the previous salon quoted me $50 but were not able to get me in same day. His response was, “We will do it for $50 and you can come now!”

As I had my extensions removed, Simon approached me in attempt to sell me on buying new hair extensions have him put them in. According to him, my extensions were horrible in which I responded where I had them done. 1) My current extensions were brand new, amazing quality, and matched my hair PERFECTLY. I was very happy with them. 2) I do not usually wear extensions and regardless wanted to give my scalp and hair a break. I was very adamant I was only there to remove the extensions. For some reason he seemed to get offended by the answers and I got the feeling he does not have his customer’s best interest but rather only concerned with making money.

As I’m sitting having my hair washed, I’m told how bad the quality my extensions and tape are. In my opinion, the stylist and salon do not work with extensions often and did not know how to properly remove the tape. As a result, I was in pain while they tugged on my scalp and ripped out chunks of my hair. Did I mention they didn't even remove all of it? When it came time to pay, I was told it would cost $150. I replied that the owner specifically quoted me $50. She gets the owner on the phone and I am persistent that I will only pay $50 because that is what he told me AND no one told me otherwise before or during the appointment. He gets very angry and starts yelling while threatening to call the police on me. I hand the receptionist the phone and inform her to charge my card $50 in which she will not per the owner saying no. I write down my name and phone number for when the situation calms down and I leave.

I start receiving harassing text messages, phone calls, FaceTimes from Simon and he also informs me he called the police. He then follows my Instagram account when he learns I'm a fashion model which is pretty odd if you ask me for someone who just called the cops on someone. In which he is immediately blocked. I drove to the police station to talk about what happened in utter shock that an owner, instead of trying to handle the situation in a peaceful manner and provide excellent customer service, would the cops on me who posed ZERO threat and have EVERY intention on paying what I was quoted. Also, when he talked to the police it went from me owing him $150 to $450!!!! To only REMOVE extensions! The cops informed him he could NOT do that. THAT IS A CON ARTIST FOR YOU!

I was informed this wasn't the first time Simon has called the cops on someone and there have been many similar issues at his salon. Aside from how horribly I was treated, I still went in the next day and paid $50. Coincidentally, his salon follows me and offered me any free service 2 months ago which I didn't see until this happened. They had no idea I was the person they messaged. DO NOT GO HERE or give a person of this character your business! Also, I WAS IN THERE FOR 1 HOUR! You don't say one price and change it without...

Full review for a haircut and blow dry. Starting off from when I walked in, the receptionist was not that welcoming to me as a new person. Not overtly rude, just short with me, which is odd since I was a brand new person to the salon. Not the end of the world, but something to note. (She was however incredibly nice and bubbly to the people walking in that she recognized)

From here I was introduced to who would be cutting my hair. Typically you sit down in the chair and discuss what you want done. Instead he said okay get your hair washed now. Not the end of the world, but odd.

This was the part of the experience that really shined. This was by far top 5 hair wash experiences I’ve ever had. Truly wonderful and could not recommend this enough.

Going back to the chair. My original plan was to get a more complicated cut, but changed my mind when I sat down and just got a trim. I’m happy I made this change because it was clear he was not a hair dresser who understood complex cuts. I asked for 2 inches off, he took closer to 4. He didn’t thin out the ends at all, just a complete blunt cut. Again, not the end of the world, but not ideal.

When it got to the blowdry, he did not ask what style I wanted, just started blow drying. He put in some light oil and no heat protectant, and then light oil again when the blowdry was done.

All in all, not a horrible experience but not a great one. I expected a bit more for the price. This was a haircut experience closer to that of a Great Clips, than a nice salon. I wish I had a better experience that was more indicative of the high reviews, but I honestly did not.

Other minor things to note: water damage and discoloration on ceiling panels, the stand where the receptionist sits was incomplete at the bottom and cheapened the look of the salon from first walk in, dirt caked on to the floors in nearly every corner, the white leather seats to sit on while waiting to get called were dirty and clearly had not been cleaned in...

I have never loved a haircut more in my life. I found Eugene totally by happenstance when I went for a service by someone not affiliated with the salon, and I don't know that I'll ever be able to go o anyone else now. I have curly hair, and there aren't many people who can manipulate curly hair so that the wearer can easily replicate the style without dealing with frizz and stringy ends, but Eugene made it so easy for me, and I don't have to go home and restyle it immediately after so that I can feel good in public. The products smell amazing and have great hold and feel, and the overall atmosphere of the salon is so friendly and familial. Eugene is really nice and listened to what I said about the style I wanted, and asked me about any changes he thought would elevate the style, before he did them. The whole experience took less than an hour but I felt so much better when I left, than when I arrived. I absolutely recommend Eugene for any haircut, maintenance or otherwise! The price is also well within the range for women's haircuts from other salons, but the experience is unlike any other. You will leave feeling happy and confident, and you could go directly to the club or the opera without having to stop and fix...