Occasionally Yours Fairfield Commons — Local services in Beavercreek

I don’t ever leave reviews in general, but this is the second time it’s happened while I have been in the store. I was out shopping with my little sister (again) and the entire time we were just being stared down by one of the employees. I would be trying to look through the bracelets & pick out which one I liked (since i’m super indecisive) and she would literally be right by/behind us or at the counter staring right at us. She wouldn’t do it to anyone else that would be shopping but only us. it’s not the first time it has happened and it’s just obvious. it feels extremely discriminatory and disrespectful and i’m sorry that you literally think that I would steal or whatever goes through her mind just because i’m not white. sounds dramatic but she will literally only do it to me and my little sister, not to the other people that are also shopping in the store. and on top of it, it has been extremely obvious and hardcore staring and standing right by us that my MIDDLE schooler sister has pointed it out to me after we leave. asking why we were being watched like a hawk by the specific employee even though I have always purchased and paid for whatever I want to buy at the moment. like imagine just trying to shop and just being indecisive as a teenage girl and you’re just getting stared down and hounded by the employee and her making you feel like you can’t even shop there in peace/not being to “afford” the items. I was literally trying to pick out items and felt someone staring hard at me so I turned around and she 100% was. the whole time. its not okay at all. maybe treat all your customers that way instead of just me. no clue what her name is but she’s the bigger sized blonde girl that...

I’m very disappointed. My girlfriend and I came in for our 1 year anniversary to buy her a pandora ring. We went to where the rings were and the girl standing there did not greet us or anything while we stood there for a while. The front desk lady came up to help us and told the girl that had been standing there to get the rings out for us. While my girlfriend was looking the lady kept putting the rings right back as we were still looking at them. My girlfriend was trying to be quick as we both felt the lady was annoyed we were there. My girlfriend said “I’m so sorry” about how we were taking awhile. She did not say a word. Bethany was very rude and seemed annoyed. An enjoyable experience that we’ve had at other pandora stores was totally different there. We would have not bought the rings if it wasn’t for us not finding the right rings at other...

Happened to take my cousin here for her to get a bracelet and 3 charms for her bday. Well not even 11 days later she noticed rusting and discoloration on bracelet and charms!!! We paid for the insurance the store offered so we thought we could call and get it fixed as it hadn’t been 2 weeks yet. That was not the case and they instead told us they would replace it or give us a refund. They then left a voicemail saying never mind and they can only clean it. I’m upset bc she had only wore the bracelet a total of 4 times and the only way I could get it replaced was by calling pandora. They told me they aren’t approved resellers anymore but they made an exception for us considering she only had it 2 weeks. Disappointed and dissatisfied to...