I own a small pizza joint. Called these guys because I saw their sticker on a neighboring business's vent hood. I should have asked before I called, because that owner wasn't happy with them either.
My vent hood was only 6 months old. It wasn't even dirty. We don't have deep fryers or gas appliances. Just 2 electric conveyor pizza ovens.
The 2 guys they sent out couldn't communicate because of a language barrier.
They made a huge mess in my restaurant and didn't clean up after themselves. They damaged my equipment and a prep sink faucet. They scratched my stainless steel wall paneling behind my ovens.
They left my vent hood looking worse than when they came in.
I called to have the issues resolved and was given the run-around. Communication stopped. Never got a refund or any of my damaged items fixed.
The degreaser they used left white residue everywhere.
Do NOT use this company. They're horrible.
Update 7/25
Still no resolution. I was told they were going to refund half my cleaning via a mailed check if I removed this review. I said I'd remove it once I had the check. It NEVER came. The review stays. Dishonest management. Sloppy workers. They retaliated by leaving a1-starr review on my restaurants google page. Very...
Read moreI recently had the pleasure of hiring the fantastic team from American Hood Cleaning to clean the hoods of my restaurant, and I must say, I am beyond impressed with their exceptional service and immaculate results.
From the very start, their professionalism and attention to detail shone through. The team arrived punctually, fully equipped with the necessary tools and knowledge to tackle the job at hand. They took the time to understand our specific requirements and provided personalized solutions that suited our unique needs perfectly.
Throughout the process, the team demonstrated an impressive level of expertise and efficiency. They meticulously cleaned every nook and cranny of our hood system, ensuring that not a speck of grease or grime was left behind. Their thoroughness was truly remarkable, leaving our hoods looking brand new and functioning flawlessly.
Overall, I cannot recommend American Hood Cleaning enough. Their professionalism, expertise, and dedication to delivering exceptional results make them the go-to choice for any restaurant owner in need of top-notch hood cleaning services. Trust me, you won't be disappointed!
Thank you, American Hood Cleaning, for going above and beyond to provide us with an...
Read moreWe are a newish food truck in tigard, called a few places trying to find a hood cleaning service that would work on food trucks. We where referred to American Hood Cleaning and was not disappointed.
First, they came out at 4 am. on a Saturday, then made sure to verify with me every step of the way. On top of that, their customer service was great, and they went out of their way to go above and beyond. Cleaning everything in the area, making sure our food and products were secure from splash back and walking with me at the end of the job to make sure I was happy. They even mopped my whole food truck.
Choosing them will not leave you disappointed and will keep you good to go. You're in great hands, and I can't say enough good things about them....
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