I had a horrible experience with the manager Ana associate id# 586712. She's extremely rude. I went to the store today in the morning before they opened and was standing in front of the door. She gets there and instead of telling me excuse me, she says can you move. I was about to ask her a question and cuts me off and says no! So I stay quiet. I wait a couple of minutes for her to open and make my purchase and leave. But when I got to my car I noticed that one of my items were damaged. So I go back no more than 4 minutes passed and asked her if I could exchange it for an exact same item. She said that I would need to return them because the items had different bar codes even though they were exactly the same. Which I later found out it was a lie because my sister purchased the same item as me and the bar codes are identical (I have a picture to prove this). She was only trying to give me a hard time. She then tells me I need my I.D. to exchange a 15 dollar item. I told her I didn't have it on me, and she rolls her eyes and nods her head in disapproval. By this time all of my patience was gone and asked her what was her problem. Since she walked in the door she gave me attitude and didn't even tell me excuse me. Her response was that I shouldn't be blocking the door and I shouldn't be asking her questions if she's not on the clock. I told her that she should learn how to treat other people with respect and she could have said excuse me even though I was blocking her. I then asked her if I could speak with the manager. She then tells me that she's manager in a smirking way. I told her I would talk to corporate instead and in a very taunting manner she replied with you do that!.. To sum it up I really expected better costumer service from a manager working at a "prestige" level gamestop. Never expected to be treated like this in a...
Read moreI PRE ORDER ALL MY GAMES AND CONSOLES HERE . IF YOU WANNA TRADE OR SELL GAMES AND WANT MORE FOR YOUR BUCK SELL TO A FRIEND OTHERWISE DONT COMPLAIN CAUSE THE WORKERS ARE AWESOME AND HAVE NO CONTROL OVER HOW MUCH YOU GET WHEN YOU SELL A GAME BACK ITS NOT LIKE THE GUY BEHIND THE COUNTER POCKETS THE MONEY SO CHILL WITH ALL THAT . BUT SHOUT OUTS TO MARISA AND THE 2 OTHER HOMIES THE TALL GUY AND GUY WITH LONG HAIR .SORRY IM BAD AT NAMES GUYS BUT STAY...
Read moreIf you’re going to apply store capacity learn to prioritize on your costumers who already paid and are just quickly picking up before telling them to go back outside of the store that was already over capacity before they got there and waited patiently for other costumers to leave just get told they can’t do a quick pick up because the other people not buying anything are taking the...
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