I brought gift for kids and needs to be wrapped, they charge extra for gift wrapping, which is ok. But I was told it is their kids craft day so they can get very busy. It will take them 2 hours to wrap gifts. But I was the only customer, two store assistants there not sure what they are busy with. I explained I don’t have two hours. They offered alternatives to buy gift bag, and tissue paper. That’s what I did eventually, the two assistants watched me to put everything in my gift bag myself. Not offer any help. I even need to ask for a marker to mark off price myself. No wonder people don’t like to shop in the store now. If the shopping experience and customer service is horrible like this. Why would they do? I love the beautiful crafts in this store and I had good experiences before. What happened today is so...
Read moreStaff was super helpful, showed me what I was looking for, gave suggestions and then backed off while I considered my options.
A tad pricey, but that's to be expected for a store in Bellevue, especially one that sells a "niche" product. I believe the value of the products is worth it, though. Certainly could have spent the equivalent of their mark-up in gas going to different stores, trying to source everything I was...
Read moreI always go to U village paper source for wrapping paper. This year I got sick and ordered online. I know that it was getting late and I paid for 2 day shipping $30! I have not seen ANYTHING from them. I have emailed customer service with NO response! Next year I will go to Amazon because they carry the Same brands that paper source does! DO NOT BUY FROM HERE!! You...
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