I purchase a VT Women’s Basketball t-shirt that had a price of $29.99 on the affixed tag. When I checked my receipt after leaving the store and heading back home to Richmond, I noticed that the price I was charged was $32.99. I called the store and was told something like “the shirts come in with a certain price but we affix another price sticker with our higher price.” Apparently the sticker with the store’s higher price was not placed on the shirt I purchased, nor any of the other Women’s Basketball shirts that I saw. The person I spoke with did not offer to give me the price that was on the original sticker. In most stores where I shop, if there is a discrepancy between the sticker and the computer price, the customer is given the lower of the two and an apology for the mistake. I was...
Read moreI was told that after my initial purchase if I came back I would receive a 20% discount off my entire next purchase. When I returned the following day and shopped for more stuff, the person at the counter said that I needed a QR code that was emailed to me and there was nothing that they could do to help me. It was a $400 purchase the...
Read moreWhat a great store! I have been here a couple of times and it really has everything Hokies! The staff are so helpful! If what you want isn't in the store they can order it for you and if you are from out of town and dont want to take your Hokie haul with you, they will ship it! Super great one stop...
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