HassleLess Mattress — Local services in Bloomingdale

I truly enjoyed the experience of trying out every bed with no one badgering me. Once I decided on a mattress and movable stand I had some questions regarding the process and pricing. I reached out to customer service and felt with Suzanne a couple of times. She was outstanding, she helped me with all my questions and when I needed a COI for delivery she got it for me promptly! The delivery guys were professional, informative and swift, in and out in 15 minutes! What I didn’t like is that when I was signing the invoice, there were options for a 2%, 3% and 4% tip for the drivers. That would have have equaled $86, $129, $192. Do they not get an hourly rate for doing they’re job? I am sure that my delivery fee was most certainly built in to the cost. If you advertise free delivery, it’s not free if I’m asked to pay a tip of...

Never shopped at a store without sales staff. Surprisingly it was fine. Sales staff over the phone was very knowledgeable. Recieved a fair price. Only hiccup was no mention of needing headboard mount for the frame we got. Added $100 to cost plus had to be shipped. Delivery and installation was terrible. They had no tools. Even had to borrow a pen to sign off on delivery. Power cords run sloppily, legs put in wrong position. Lost a grommet which had to be ordered and shipped to me. Plus since I was unaware there was no headboard mount, I had to partially disassemble and put together. Sales 4 stars. ...

We enjoyed the experience at HassleLess Mattress. We had heard commercials and seen a few locations while driving and decided to add to our mattress shopping store list. We really liked the experience due to how easy it was and can spend time checking out the beds. We came back a few times after checking out other stores and beds. The entire process was seamless, really quick and easy and received our items the very next day within the window they...