Oberweis Ice Cream and Dairy Store — Restaurant in Bloomingdale

The wife and I decided to stop for some ice cream after we left the movies. Our normal place to go get ice cream was closed due to it being Easter. So we decided to give this place a shot. We got inside and place our order. We was told it would be right out. We found a place to seat and waited for our order. A little rush came in after we place our order but we waited patiently for our order. My wife and I watch as the ppl behind the counter talk up storm amongst each other and skipped over our order while making everyone else order that came in after us. Finally my wife walk up to the counter and asked about our order. They tried to play it off like they forgot but I know that didn’t cause it was still on the screen. They had no intention of making our order. Idk if it was the color of our skin or because we didn’t tip that resulted in them deliberately skipping over our order but I will not be going back to...

We had a great experience here after ordering three frozen mocha latte drinks and a hot lava cake. We ordered from the drive thru and our server was a very considerate lady. We asked if any of these desserts had marshmallow in the ingredients and requested not to have any of those. She informed us that the whipped cream does contain marshmallow. We were so grateful to see the staff make our order without whipped cream. They also remade our molten lava cake, after they had accidentally given us one with the whipped cream. Although we missed the drive thru server's name, we hope to acknowledge her excellent and communicative service. She was at the drive thru at 7:30 on Saturday. We appreciate her and the rest of the Oberweis staff this evening for giving us such accomodating and courteous service for our special request on our...

Haven't been to an Oberweis for about a year but drove by and really was craving a latte. My husband and I went in and we were the only two people in the restaurant. When we went to order, I asked the associate what flavors they have for a latte because there was so much signage that I couldn't easily find it. Without saying a word, she pointed above her head. I found this to be off-putting but figured it out and ended up ordering a small ice cream instead. When the other associate brought out our order, I thanked her for it and smiled. She just put down our order and walked away without saying a word. I wasn't expecting much however basic human decency and basic customer service would dictate that at least she would say "your welcome" or "enjoy". Unpleasant experience, but glad to say the chocolate ice...