Rustic — Local services in Blowing Rock

My husband and I had been walking off of Hwy 221 up the road from this store Rustic. Saddened to find an abandoned/sick baby duck on its own and in need of help. We couldn’t get to this baby to help it without proper equipment and without possibly scaring it and causing more trauma. We attempted calling the wildlife emergency number posted in the park but neither of our phones had a cell signal. So my husband and I hurried to our car and drove down the road until we had a sufficient signal. We quickly pulled off Main Street in Blowing Rock and called Wildlife Rescue in hopes of finding help for this little duckling. We pulled into a completely empty parking area in front of this store, Rustic and dialed the number. I barely had the car stopped when a blonde woman 40ish came out of the store and asked my husband what we were doing. My husband explained we were calling Wildlife Rescue and we just needed a minute. She clearly didn’t care and responded with , “Leave right now, get out of my parking lot” Then was making gestures, waving her arms shooing us away. This all happened on Tuesday June 30th at 12:58 pm and we pulled away at 1:03 pm. We were not in a parking space and very obviously on the phone having an intense, concerned conversation, as well as having the explanation from my husband. I have bought candles and other items from this store many times but I will never darken the doors of this business ever again. This owner or employee has shooed me and mine away forever!!! If her business was crowded or if I was in someone’s way, her behavior could make some sense to me. But the parking lot was empty!!!! I will never recommend or encourage anyone to shop in a business with a owner or employee that couldn’t give 5 minutes to a couple attempting to help an...

OMG, where to start? What a quaint shop located in the heart of Blowing Rock, so many items to look at, the creative and unusual items were fantastic. Such a fun shop to stumble upon. The best part of this shop is the customer service. I had purchased a leather bracelet with copper colored metal accent with a magnetic clasp. Unfortunately a day and a half after wearing an enjoying it, a small portion of the leather band broke off. I called Rustic and they immediately jumped into action to remedy the issues, they offered me a refund or they could send me a similar bracelet in blue, which I said the blue one with the silver metal would be fine. The owner reached out to artesian and found out that he had another identical to the one I purchased. Well they emailed me and offered the replacement and said they would send it out to me the next day. You do not find customer service that cares as much as these ladies do. Please go and support there adorable shop! You will not be...

We planned our trip today to stop at this store. My son loved the music boxes and he wanted one when we came back in the area. On top of that we were going to buy a leather journal. The lady working was AWFUL. Complete attitude. The music boxes are not in order so we were looking at them trying to find the one he wanted and she got pissy because we were touching them. How can we tell what they are when they are all out of order without picking them up and reading them? Seriously - in a tourist town you need to know things are going to be looked at. We had also asked for her help with something and her attitude about that was crappy as well. I told her how we felt and we left not buying anything. So disappointing as well would have bought several items but now I...