Mejuri — Local services in Boston

Beware, this mostly online retailer has an "F" rating from the Better Business Bureau. I purchased a pair of their earrings that I later wished I had returned as they were far to too heavy to be comfortable to wear. I tried to post an honest review on their site which strangely never appeared after multiple attempts, making me doubt the validity of their customer product reviews. If you purchase any of their products, I would first visit the store and view in person, rather than going by the reviews. I would also be sure to save all of the packaging materials in case you are not completely satisfied with the product (which may be likely). Mejuri has not responded on why the website did not accept my review, but did tell me they pass along my...

I just visited Mejuri and had the worst possible experience. I am a frequent shopper of Van Cleese Arpels and Cartier. I was wearing this when I walked into the shop looking at rings. The woman working there dismissed me as soon as I walked in and said out loud “ use hand sanitizer before and after!!!”. I had not even picked up a piece of jewelry. I asked her to make sure what she knew she was saying because I was so shocked. Then she said it again. I am a VIC at Louis Vuitton and literally was wearing 40k in Cartier. To be treated like trash is beyond me. This place deserves to go down in flames. I get fliers all the time at my high rise apartment asking to visit. This place is trashy just like their associates. You...

Came in for an EXCHANGE for a gift worth $100, or for store credit. Went through 3 people in order to find someone who could help me do the exchange (everyone was too busy and told me to wait, which was fine). What was not fine was, finally, when they were helping me, the person REFUNDED to the original payment instead of store credit for an exchange. He even asked me "refund to original?" with his finger hovering the button, and before I could say "NO" he pressed it. And then, he told he couldn't undo the refund and told me to ask the original gifter (who is long gone to another country, btw - also do you know how awkward that is??). I obviously did not bother my friend about it again, but this customer...