Albertsons Pharmacy — Local services in Burleson

As a healthcare worker for over fifteen years, I have seen and experienced some memorably rude interactions with patients. The behavior of the staff at this pharmacy ranks pretty high among these experiences. If you are lucky, you will get someone who will act outwardly pleasant yet be completely uninterested in helping you. Never before have I had a pharmacy refuse to call a different store to find a place that has my prescription or try to see when I can pick it up. If you’re unlucky you will get someone who is rude to the point of being combative. Borderline abusive to me and the staff at the doctor’s office for a misunderstanding on her part. I would urge anyone to find an alternative pharmacy to use, as this one is among the worst I’ve ever...

Efficiency is up to par, they always have my medication on time and when they said they would. If my medication is unavailable, they give me a temporary refill until the order comes in. Prices, even without insurance, are amazing too!

Their biggest downfall is their pharmacy tech Andrea. She is extremely condescending and rude over the phone, any time I've called her. She's talked to my mother this way before as well. Talks down to us like we're 4 years old or we're stupid and don't understand. Please replace this girl or give her a class on how to speak to people. She leaves a lot to be desired in the customer service...

Their staff is fine but not knowledgeable when it comes to providing information on where the medication is produced.

When I researched the origin of my blood pressure medication, I discovered it was from AKH-KAM in Nairobi, Kenya, a third world country. I could find very little information on this pharmaceutical supplier online, except their glossy website that provided very little information about their operations.

Initially I was hesitant about this medication, but five days after taking it, I actually saw my ischemic number drop below 140 to 127, a number I hadn’t seen in two plus years. I’m satisfied with the...