Giant Eagle Supermarket — Local services in Butler Township

If I could give zero Stars I would. The Giant Eagle Pharmacy seems to always have issues whether it be with timing or when my child's doctor sends a prescription over and we end up waiting double the time that they tell us. This time our doctor gave us the script in hand to take to the pharmacy and the younger gentleman checked that it was in stock told us it was in stock pulled it off the shelf and told us that it would be 25 minutes to fill. My child and I waited in the store 30 minutes just to give them a little buffer and went to pick up the prescription and they told us that they were out of stock and that it would be after 1 p.m. when we could get it. Meanwhile my child has an eye infection and we were waiting around the store like we were told and they did not call us or give us a heads up that it somehow went from them having it to being out of stock. I would have just taken the prescription somewhere else if I had known we had to wait for more hours before we can start treating it because his eyes are crusting over from the infection. Do not recommend this Pharmacy unless it is your last Resorts because it's always an issue...

Every single time I stop in here, there is a problem. Items ring up wrong, cashiers are rude or there is an issue at the deli. Very often it happens that sale tags are not taken down, so something rings up the wrong price, and then whoever comes out of the office to fix it acts like it is my fault. There are a few baggers here who will not be quiet, just yammering on and on about randomly weird things when you are trying to pay. I have even had a few give me a hard time because I brought my own bags. Also, to avoid them, I try using the self checkers, and nine times out of ten there is an issue, so you have to wait for someone to come and help you. God forbid they have to lump over and press some buttons on the monitor! I truly have had such bad experiences here, and they are insanely expensive anyway. Will not be back after shopping here for many years. It is just not...

Once again, Giant Eagle has made fools of their customers. This past weekly sale had: Buy 1 A&W Zero Sugar 2 liter Root Beer and get 2 free. I went there on 5 different occasions during the sale week and NO Zero Sugar A&W. So why do they advertise products with no intention of actually having them in stock and for sale in the store? The first time I went was at 7am on Thursday, the first day of the sale. But no, no product. I truly believe they advertise this stuff and other products just to suck you into their TOTALLY OVERPRICED store with the hope that you buy something else. All they're doing is alienating their customers. Not worth the aggravation. Who with at least a half a pea for a brain would ever buy anything at regular price at...