MovieScoop Moraine Pointe Luxury Cinemas — Local services in Butler Township

Unfortunately for me, this theater is the only theater within an hour drive of my house. As someone who enjoys to go to the movies often, this movie theater is absolutely insufferable, and my only option for a theater. I called with a complaint months ago and was told “a staff meeting would occur to resolve the issues” I presented. However, it seems no meeting of the sort occurred, as the same problems were STILL occurring. Upon my recent visit, I was greeted with a bathroom covered in wadded up toilet paper and multiple unclean toilets. The bathroom is hardly EVER clean and makes you feel like you need a decontaminate shower after use. Something I complained about in my initial call with Moraine. After that, I purchased a medium popcorn, which tasted as though it had been made hours prior to the Friday night rush. I understand that a Friday means you’re busy, but serving stale popcorn is not acceptable. Batch making popcorn and then serving it for hours on end is foul. This is something I brought up in my initial complaint as well. Lastly, when I finally got to my theater the lights stayed on during the previews and turned on with about five minutes left of the movie. This was yet another occurrence that happens in this theater. I’m oddly confused about how there are no other similar complaints to the ones I’ve posed. What can possibly be done to resolve these issues of uncleanliness and unprofessionalism? I’m assuming another...

I live 2 miles from this theater but have been going to Cranberry movie scoop not knowing this theater was remodeled to the luxury seating . Tried it tonight and it’s absolutely disgusting which is such a shame because the seats are great . 6:00 Saturday night and the theater is empty , guy behind counter is beyond grumpy and so miserable. Got 3 types of popcorn, regular , cheddar & white & all 3 were absolutely inedible. Wanted to get my money back but just threw it all out not to deal with the grumpy guy . The bathroom was absolutely disgusting, trash everywhere, smelt horrible, can’t even imagine the last time it was cleaned especially since like 4 other ppl were there. This theater is going to close down quickly if you guys don’t do something. I’ll drive the 35 minutes to cranberry theater, even though it’s always crowded the lines move quickly , staff is nice, bathrooms alway clean & the popcorn is the best I’ve ever had . Moraine pointe you’re the...

Love going to the movies and grateful that we have a movie theater in Butler. There always seems to be a variety of movies from which to pick. Although if more faith filled movies were included I am sure there would be a better response. However, as many reviews as I have read, there seems to be no response to the high price problem. I would think that more people would go to the movies in Butler if the prices were reasonable. I often travel to another movie theater just because of the price and I know others that do the same. I would think that lowering prices would make it more family-friendly and the theatre would have more patrons. Your theater does not even have a discount day that I am aware of. Even matinees are pricey. I surely would like to see a response as to why the prices are so high. This issue is not addressed in the reviews by the owner. Even the Pittsburgh area has much lower admission prices. Butler is definitely not a ...