GameStop — Local services in Carmel

Management has run these franchises into the ground. For the most part there are employees who are helpful, love gaming and give great advice to find something you'll love. Most often they are more than willing to help, but are handcuffed to BS policy or lack of support from corporate. Turnover at these stores is shockingly high, they lose so many good employees due to terrible working conditions and unrealistic expectations. Employees are pushed to give terrible sales pitches and push things you don't need like warranties or pro subscriptions they continue to change rules on after they are bought. Online orders are cancelled without reason, not at the fault of the store but with the website. Customer service for anything outside the store is non-existent. It's absolutely designed to serve the company, not customers. Emailing customer service results in crickets. Calling customer service will tell you everyone is busy and after a minute will require you to select a call back. Getting calls back will greet you with a recorded message letting you know nobody is available and to try again later. Absolute joke of a once...

This Gamestop has way more than just games though, if you like any fandom, this place has something for you. It has clothes (shirts, socks, hats, wallets, patches for clothes, ect), kitchen accessories, board games, trinkets, Pop figures (Some that can ONLY be found in Gamestop), bumper stickers, figure pins, cell phone backs, DO I NEED TO LIST MORE? This is your one stop shop to any and all things "nerd" (an outdated term I think we can all agree) that isn't 'hot topic'. I'd like to add that the staff is on point, some of the friendliest, most engaging, in-love-with-their-jobs people on the face of this planet that is called earth. I'd say it's the most chill place in all of Clay Terris, eat...

Love GameStop, hope it can learn how to thrive again . But this location has started to lack in it's presentation after multiple managers and associates have come and gone.

Typically the store has one employee and the person it usually tends to be does not want to be there and doesn't really provide a welcoming environment.

If you want to ruin their day and happen to have power up rewards, go in there and find a game or product that cost less than $5, and use your monthly $5 reward. The attitude shift the employee has is super off putting as if they want you to get out.

Bro I just wanted my fifth copy of Call of duty infinite warfare, don't judge me and get...