Castle Rock Music — Local services in Castle Rock

I had a previous bad review that I ultimately made out of frustration, as my level of communication with some teachers wasn’t up to my expectations. Having said this, the teachers do schedule their own students, so this should be judged on an individual level, and not the business as a whole. I had felt I had tried multiple avenues with no reciprocation, so leaving a bad review is what I thought was the solution to my issues.

It was, in all truth. I was contacted by Jason, and he really helped me out to get some teachers in contact me to get back to my passion. I hope there is a better way I can go about this in the future should this problem arise, and realize my mistake.

It’s in a beautiful location of downtown Castle Rock, and I’ve really appreciated all the help I can get. Jason really made sure he did this for me and I can tell he cares a lot about this place.

I am excited to start my lessons with my teacher and will update! I would definitely recommend coming here. I have had one lesson, and while the teacher wasn’t a fit for me, the rooms are quiet and it’s in an overall good learning environment. You can’t beat the price as well, that is something I’ve never balked...

Went to pick up my boyfriend's mandaline just now. I don't appreciate being interrogated through petty attempts of guilt.

"I'm so surprised your nice in person, you left such a scathing review."

I don't like you guys. It took 6 months and 3 calls from me before I got any update on this instrument. "We tried to call" ... 'In the last month.' was conveniently what you left off, and I'm annoyed at the audacity that you couldn't take a review I didn't even write and decided to confront me about it like I'm the misinformed idiot.

I wasn't going to say anything, but maybe next time you'll learn to shut your mouth and keep some business.

UPDATE: The cost of the repair was $10 and they gave the mandolin back to me in about a week and he did it for free because of my interaction at Castle Rock Music. Every expert I talked to had a suggestion. 3D print the piece for a temporary fix, find a junk mandoline and scavenge, or just give it to someone who knows what they're doing, etc... Not a single person said the fix was too expensive or hard. And I didn't get an awkward talking to when I went to pick it...

Don't waste your time and money. The people that work here are just high school kids who look like they'd rather be anywhere else. I recently bought guitar strings specifically for a classical guitar. I asked the kid for nylon strings and he handed me a pack assuring me that they were the only nylon strings they had. I had my reservations on his assertion as the kid could hardly utter more than a teenage grunt, but I went ahead and got them anyway.

Surprise, surprise, turns out they were all metal strings. When I called to see if I could exchange them someone answered the phone who sounded like he was at least 30. That didn't matter though since he said I opened the package that there was nothing they could do. Seriously? A brand new set of strings and you can't take them back or exchange them? How bout you repackage them?

It's all good though as there is nothing that I need to do at this particular place of business. I can always find another store to give my money to. Now try hiring some staff that actually care about music and know what they're...