The Gadsden House — Local services in Charleston

I am not even sure how to begin this review, but will start by saying I wish I could rate it well beyond 5 stars! I have been married to my husband now for almost four months, and I feel awful that I have not written a review yet … but our wedding was just so insanely spectacular it has been hard to not reflect on it constantly because our overall experience at the Gadsden house was the most incredible service I have ever had in my life, and guests who attended my wedding keep saying the same, even 4 months later. We got married 4.23.22!

For starters, the Gadsden house is a one of a kind wedding venue, not just because of the immaculate service, but because of the uniqueness and historic setting the property is. It is located in the most beautiful and popular but quiet streets in Charleston, right near the art district. I am going to break this up into categories as they each deserve a review of their own:

-Experience: me and my husband’s experience from start to finish was nothing but the most high quality white glove service. From our first email to every phone call, venue walk through, food tasting, and the wedding week itself. Every single moment I interacted with staff at the Gadsden house, the personalities and support was extremely pleasant and consistent. They love their couples so much, and do everything in their power to make the couple as happy as possible. The Gadsden house really sets customer service to a whole new level and industry level for that fact. My husband and I were constantly waited on hand and foot and the genuine nature of the team just felt so pleasant and comfortable. One memory my husband wanted to point out was that the day before our wedding, him and a few of our wedding party guests who were walking around town wanted to pass the venue— Sweet Regina spotted my husband on the street with our friends and called out his name inviting him into the venue even though they had not been expecting us that day and also were probably so busy getting ready for our wedding / possibly an event that night! Regina took my husband and our friends inside and provided a full on tour and history lesson which my husband was blown away at the fact that she was so passionate and excited to see the reactions of our friends enjoying the venue before our special day. My husband (Alex) will never forget this and it meant a lot to him. Just completely above and beyond.

-Service/hospitality: As I mentioned above— this venue has set a completely new standard for white glove service. To: Kathleen, Regina, Sophie, Lindsey, Travis (& more that I did not list your name).. thank you from the bottom of our hearts for being such incredible people to do what you do for us as well as couples on a daily/ weekly basis. Our experience was nothing but flawless, and it was all thanks to your expertise, attention to detail, and passion for making an unforgettable experience for us.

-Food: the food at the Gadsden house is absolutely so top notch— I have had guests still talking about the food to this day! One guest told me out of 50 weddings they have been to in their life, nothing has ever topped the food at our wedding. It sincerely was prepared so perfectly on our wedding day, all of our guests loved every bit of the offerings. One thing I would like to add on top of the food being the best of the best is that for guests that we had that had allergies (which were about 3+ with severe allergies / preferences) they went above and beyond with the one off plates, making those guests experiences with food just the same as everyone else enjoying our initial picks.

The Team at the Gadsden house— you didn’t just provide an amazing wedding and experience for my husband and I, but were such a support system to us that it’s hard to say goodbye. The overall experience has changed our lives and has shown us what genuine kind individuals there are in the world that are special enough to make a couple feel so appreciated, special, and supported through a big mile stone in their...

Our wedding was everything I had imagined and SO much more because of KSHG! When picking venues, my husband and I headed to Charleston from MD to try and find something so that we could do a destination style wedding. We had looked at Upstairs at Midtown online and that was the one we were most excited about. When we booked the visit, they asked if we wanted to tour their sister site and we figured "why not"? Well, we INSTANTLY and I mean INSTANTLY fell in love with the venue. Everything about it, from the details of the lanterns outside to the greenery fences, to the beautiful vintage style interior decor that is so well kept and just lovely.. we knew that was the venue for us! We went to Charleston on several occasions for our food tasting, final walk through, etc. and working with the team was absolutely wonderful! They were kind, responsive, accommodating, descriptive, helpful, and so much more. Our food tasting was one of my favorite experiences of all time because it felt like we were all just a group of friends hanging out and eating delicious (AND I MEAN DELICIOUS) meals. With that being said, because they knew how far we were they did everything that they could to help accommodate us being so far away. They even offered a virtual tour of both venues if we wished so that we did not have to drive down (although gladly we went because we wouldn't have instantly been overwhelmed by the elegance of entering the Gadsden House). I feel like I could go on and on about the venue AND the team, because it was such a wonderful experience. They made our wedding feel luxurious, and made sure every single detail and design was exactly what we envisioned. I HIGHLY recommend both the vendor AND the venue. They worked SO well with our planner (Peper Events) as well, and it made the process SO much more enjoyable and stress free as they covered so many aspects and details that I did not have to worry about. If you are looking for a reasonably priced, beautiful venue with excellent service then I highly recommend you go with KSHG. Additionally, the food deserves a review ALL on its own, but it was absolutely incredible. I am from Portugal originally, and my family had NEVER had chicken and waffles, and said it sounded horrible. Well we had it as an hor d'oeuvre and they were completely blown away by it! Everything from the hor d'oeuvre, to the delicious melt in your mouth beef, and the bacon ranch fries for a late night snack (10/10 recommend those) were wonderful! I would go back JUST for the food...

We are beyond thrilled with our experience at The Gadsden House, and we owe it all to the INCREDIBLE team at KSHG. From start to finish, they made our wedding day truly unforgettable, and we couldn't be more grateful for everything they did.

The venue itself is a stunning blend of Southern charm, with elegant details that made it feel both grand and intimate at the same time. But what truly set our experience apart was the team.

Paige, Allie, Sofie, and the entire team were simply amazing. They anticipated our every need, often before we even knew what we needed. They treated us like family, ensuring we had absolutely nothing to worry about. The thoughtfulness and care they showed throughout the entire process were unparalleled. Whether it was making sure our guests were comfortable or handling the details of the day seamlessly, they executed everything flawlessly. The best part? We didn’t have to think about a single thing—we were able to just enjoy our dream day.

The food was outstanding, and our guests are still raving about it! Every dish was prepared to perfection, and the service was impeccable. From the hors d'oeuvres to the main course, the quality was exceptional, and the presentation was gorgeous.

Just one example of their attention to detail was when Allie brought our hors d'oeuvres all the way out to us during our couples photos in the nearby neighborhood, ensuring we didn’t miss out on the delicious treats despite being away during cocktail hour. Another example was when the team waited to serve my mom her dinner until she returned from the restroom so it would be piping hot—those thoughtful gestures didn’t go unnoticed and made us feel so cared for.

Thanks to the KSHG team, our wedding day was flawless, and we would not change a thing. The combination of the beautiful venue, exceptional food, and, most importantly, the caring and professional team made our day perfect in every way. We cannot recommend The Gadsden House enough.

They made the entire planning process clear, fun, and easy and were incredibly communicative throughout the process, thoughtfully and quickly answering any questions we had.

If you're looking for a venue that offers impeccable service, a stunning setting, and a team that treats you like family, this is the place to be. We will forever cherish the memories they helped us create, and we will always be grateful to the amazing team at The...