This is the worst store to buy from when it come furniture in lots of ways I have had three bad experiences with the manger Mr E AND MR PATEL I layaway a piece of furniture away to make payment it was supposed to be only 90 days per them but Mr Patel let it run a year when I finish paying he said call in couple days and they would get out of the back room well one day I went unannounced and ask for my furniture and in return found it to be damaged very bad to try and cover it up they try to cover it up with a different black pen which in return made color look different there was no paper sign say I accept this mess went home only to find out the draws was busted on the side when I taken it back to the store Mgr mr E GOT VERY NASTY ABOUT IT HE GOT UPSET ABOUT IT in returned now they are trying to get me to take it repair why should I take something damage there was no as is paperwork signed by Mr Patel and me it was in a great sharpe when I first look at it and they let it set back there and get damaged by the stucking junk on it in return damage it Mr E and MR PATEL WENT AGAINST MANY STORE POLICYS PLEASE DONT BUY they trying to escape responsibility and try to get me a store credit I want a new dresser replacement dresser not a repair dresser. These are the most idiotic people I ever know don’t buy from here. Don’t buy from here. Don’t buy from here thank you. Enjoy the 427.93 please don’t buy from here use Kimbrell Furniture or Ashley store rooms to go any other store but this one is pitiful that you gotta lose 427 they Violated the law with the way they handle the contract or the business Dillons don’t believe these number four number five review reviews star Please please please don’t buy from here if you know what’s good if you want quantity products look at...
Read moreWe had been looking at all the “normal furniture stores” in Charlotte, NC and we’re just about to give up looking due to most stores stock are back ordered anywhere from 8 to 30 weeks. While driving around we seen this store and decided to stop. It was 30 mins before closing, and assumed we would get little to no help. Well let me tell you, that’s far from what we got!! We were greeted by A friendly, happy to see us gentlemen named Eric, he asked us what we were interested in and if he could help, we told him exactly what we wanted and he took us to several types of couches. We found one couch that had a loveseat with it, we didn’t need the loveseat and said to ourselves they probably won’t break up the pair- WRONG! Eric said he would go and see what the price of the couch was, and while he was gone we both guessed at what the price would be. When Eric gave us the price we both looked at each other like okay what’s the catch? You probably don’t have it in stock, or we’ll have to wait for 6 months to get it. Let me tell you this couch is more well built and looks more expensive than anything we had been looking at!! Eric asked us when did we want it delivered!! We paid for it and got it on exactly the day we asked for!! High Point Furniture Store is one hidden gem in the Charlotte Area...
Read moreMy husband and I bought a power reclining Ashley Battleville sofa, love seat and recliner from High Point furniture in Charlotte, NC. Eric assisted us and was very nice. We also bought the extended warranty. After delivery and using the furniture the love seat made a terrible noise when reclining. They replaced it with another one. It immediately started the noise again. Then the sofa started making the same type noises. We were told by Eric that the sofa would be replaced with another one. That was about 6-7 months ago but haven’t gotten a replacement. We also had to call at least 6-7 times and go back to the store in person to finally get the extended warranty information. I definitely would not buy anything else from this store and certainly NOT Ashley Battleville brand of furniture. If you are considering buying this type furniture take my advice and DO...
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