Hollister Co. — Local services in Chattanooga

I've been a customer for quite some time because I have a teenager but that ends today. My 15 year old received a denim/flannel shirt as a birthday gift from a friend at a party. She wanted a hoodie so I went to the location at Hamilton Place, Chattanooga, TN to ask to exchange it for something she would like and they said without a receipt they don't do exchanges. I was not trying to return it for money, it had never been worn, and still had the tags on it. I asked what they did when people got gifts with no receipts, she stated "nothing, that's not our fault"... moral of the story...rude employees, and to no surprise the company could care less...so if you intend on giving Hollister for gifts be sure you include the receipt or just go to literally any other company that will let you do in store exchanges without a...

They've gotten better (in my opinion) since the last time I went... Which was 2013 or 2014.. 🤷🏻‍♀️😆 back then I asked a associate where their flare jeans were .. in 2013/14. 🙄 He looked at me and said "The what? What are those? " Ha omg. So I settled with what they call "bootcut" .. but of course now, since everything I wore in Jr high and highschool is "in style" everywhere has them. .. I was hoping they would have the jeans I saw online .. unfortunately they were out of almost everything from the $25 and up deals online. I ended up paying for two pairs that were anything but on sale . Ha.. super high waisted or highest waist flare jeans. Love em. Should have gotten the...

Came in around 6:45 pm, found a few items that I wanted to try on, the girl rolled her eyes and let me go in the fitting room. My girlfriend wanted to try on an item, but the girl told her, as well as several other people, that they were closing the fitting rooms and no one would be allowed to use them after me (They close at 8). I checked out with my items, and another man asked to use the fitting room, a different girl told him the same thing and when he walked away, obviously frustrated, she just laughed with the other girl. Neither of them made eye contact, or even attempted to be friendly. No one wants to buy clothes they can’t try on....