Victoria's Secret & PINK — Local services in Cherry Hill Township

My daughter and I went there today and had a mixed experience. My daughter asked a salesgirl about the price of a pair of pants that were marked on sale on the website but they had marked as full price in store. The salesgirl, who was an older woman with long grey hair...wish I could remember her name, was very rude and dismissive. She told my daughter that "we don't have them in YOUR size anyway." We were definitely mad about this, but went to the other section of the store. We saw a salesgirl that we saw the previous week and said hi and she helped us with some items. My daughter told her about the other salesgirl's rude comment and she was surprised and mad at her attitude. Turns out, the girl we saw the week before was actually the manager, Brie. She told us they were going to honor the sales price and apologized for her salesgirl's nasty attitude. Brie, the manager took care of us and let us know that attitude wasn't going to be tolerated.

Thank God the management (Brie) there is polite, efficient and all about customer service. She was exemplary in how she handled the situation and I cannot commend and thank her enough. That specific salesgirl needs to learn more about customer service and how she's representing an...

Victorias secrets in Cherry Hill Mall, the managers of the Victoria Secrets store terrible, I bought panties that were not put in the bag along with the other pieces I bought ( day 12/01/2024, 1:56pm) , when I got home I took them out of the bag and the panties were missing, I called the store immediately and they said to come back right away, as it was far away I said I would go the next day, in this case today, ( 13/01/2024, 1:59pm) I was at the place and they claimed that I have to look at the camera, they didn't tell me when they would come back to me to get the panties, they didn't tell me their name so I could have contact with the person I spoke to, They are extremely careless and rude, I can wait to receive merchandise that I paid $60 dollars for??? they cannot guarantee me anything. They are unprofessional, I don't know how this store is still open! I spoke to two managers on site today at 2pm in this store, both of whom did not give me their names and are completely unstructured when it comes to serving customers. Please check the bags before leaving the store to see if they contain the goods you purchased, because they are not...

Yesterday I was in the store, for some reasons they couldn't look for my card i dont understand why, we also tried with my driver's license; so I couldn't buy my sport bras. So I had to leave them on hold for the other day and when I return the next day, I tell the cashier the 2 sports bras and tell her my name. She charges me and I leave I had to go back to the store the same day, because they were not the same ones. I ask the Manager Megan and she tells me that she can't fix my problem. The boy says that he threw them back because I didn't come looking for them and I went early and had to come back a second time today. The manager Megan's response was that I should go buy from another store, it lacks professionalism, everyone pretends to be in the dark and did not help me, I wasted my time and gasoline going to get my things and since I have good credit, they did not...