Robo Hunters — Local services in Chino Hills

I'm very surprised to see all these basic reviews from people giving such high stars. It's almost like there's been an incentive to post a high rating to receive some small prize or a few free tokens 🤔

Edited to reply: I still stand by my one star. That being said, I'm so happy to see a business take responsibility for their store and reputation by taking the time to read and reply to reviews. Hopefully you take the constructive criticism to better yourself instead of becoming defensive and writing it off. I have doubts there are "many happy winners everyday" as the point of these games is for the seller to make a profit. I understand these games are not meant to have many winners. Even so, I'm sure there are winners just as a broken clock is right twice a day.

You may "offer" incentives, but there isn't a true intention to give anything out unless you're faced with a disgruntled customer to save face.

Let me be clear. I write this review to let people know they will waste their money and would have better luck at a casino. I'm not looking for incentives or compensation. There are plenty of other places to play claw machines so we will spend our time there.

Aside from the claw machines the store was very clean, as expected since it's barely opened. The staff on site smiled and said hello. The store has items to purchase which looked to be in good condition.

Original post: Do not play the crane machine games! Total scam. We frequent different claw machine locations and these machines are loaded with items purposely too heavy. We also had the claw just drop the item 3 times-no swing or anything that might dislodge it. Games range from 1 to 4 dollars per play. We will be contacting the business bureau to have the machines tested for...

A new claw machine place recently open and decided to give it a try and test it out. If you plan to spend $40 on this small Lotso, which only cost you $20 bucks at Target with a much bigger bear. Then, you can go and play their claw machine. This is my first time here but it will be my last. I would rather go Round One at least their claws have some strength on all the attempts while the claws here are all loose til you spent $40(Guess that's their breakpoint). They do have some Gundam and comic figures but don't have price tag on them so I guess you need to ask the staff. Anyway, might be a good place to swing by and take a tour but unless you just want to have fun otherwise...... By the way, please ignore those fake 5 stars reviews as you can tell those left 5 stars only have one or two reviews on their review history and the...

Boyfriend and I went to have some fun. I've been to several other crane stores but never wasted my money as much as here. The cranes are clearly rigged especially the smaller ones. We were there for about 2 hours and it was pack and we had only seen 1 other person win something from the crane. Still, we did have fun and they have a wide selection of blind boxes and figures. I would give it 5/5 for the products just not the games. Learn from other crane stores, adjust toys for costumers after a couple of rounds. I believe this would improve your reviews and allow your costumers to enjoy their time there. They'll spend their money and also want to come back because they won something....