I went into the Chipley Verizon store because I am looking to change carriers. I currently use T-Mobile and although I have spent countless hours trying to get the problem resolved, on the phone with customer service and by going into the Marianna T-Mobile store three or four times, I still have absolutely no coverage whatsoever! I can’t make or receive phone calls or text messages, much less do my online class work online. I literally had to buy a $50 mobile hotspot and pay for a $50 service card just to be able to use my T-Mobile phone ( that I pay approximately $80 a month for)!!!!!! Robyn from the Chipley store went above and beyond by explaining why I should take certain steps prior to changing carriers so that I don’t mess up my credit, etc. I can’t thank her enough for all the information so that when I leave T-Mobile, I do it...
Read moreMy experience was not good. My appt was at 1:30 a lady had fallen prior to my appt but refused any treatment - left store and then fell again after coming out of another store. The staff was so concerned re ??? That they left me sitting 45 minutes without an apology Even when I asked if audiologist was in and was told yes but they were behind 2nd to lady falling. The staff kept coming out, going outside and talking but would not even acknowledge my presence. I finally just left asking that my appt be canceled . I prefer never to work with the Chipley Office in as they were so very unprofessional. I am from the health field and never would have treated a...
Read moreDesirea Grochola awesome Practitioner! Great service as soon as you walk in the door. Receptionist is welcoming and caring. I have had hearing aids for years and this is the first time that I can say the service there is GREAT! Got tested for hearing and Desirea took the time to explain my results. This is the first time that I got my hearing aids on the day of my examination before I had to wait weeks for them to come in. Ms. Grochola took me outside the office to help me understand my hearing aid settings. I was amazed that I could hear the birds outside. Wonderful people at the Chipley location. Thank...
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