Jakes Main Street Music — Local services in City of Beacon

Jake’s Main Street Music is a place I return to over and over again. As the former owner of a famous East Village Music store I’m familiar with the vicissitudes of owning and running a small music store. Most customers are mellow and easy too work with but any business owner will tell you there are always going to be people who are determined to be unhappy about something (generally really nothing). Jake and Dave’s calm, welcoming way of greeting and dealing with customers equally, regardless of whether they are seasoned pros or first time buyers is beyond admirable. They are generous with their time and know their stuff and provide valuable and incisive information to pros like myself and dole out patient advice to newbie players, never pressing them to buy instruments that are above their budget or ability. Whether you’re looking to buy an inexpensive first banjo or a high-end Pro model guitar, these guys should be your first stop. I am so glad to have connected with this place. It’s like finding a doctor who really...

I wanted to inquire about a repair, and look at a guitar advertised on their web site. Web site said open 12-6; so did the sign on the door when I got there Saturday at 11:55. Another guy was already waiting. He left at 12:10 when nobody opened the store, and told me, "Tell this guy he lost a customer." I stayed until 12:15. Still nobody. Then I left - that's two customers.

That doesn't count the number of people that both he and I tell this story to, or the ones who read this review. When I got home, I checked - EVERY other local music store within 50 miles is open at noon on Saturday, even the ones who are ONLY open one day a week - the day is Saturday.

All because someone couldn't get to work on time - at noon...

Came in to buy a pedal and then browse the guitars. Pedal transaction was great. Played a vintage 20s Gibson acoustic guitar and talked to one really nice employee about my experience with these guitars. Whoever the crotchety old man is who works here ruined the experience by coming over and essentially demanded the guitar be put back on the wall if I wasn't buying it right then and there. Don't bother trying a guitar unless you're going to buy it immediately or they'll run you out of the store. Incredibly...