Timekeepers — Local services in Clayton

Guy tried to rip me off on a Rolex wouldn't give me the serial numbers nor the production numbers; REFUSED to actually confirm that it was a Rolex by taking the back off, but told me what he'd give me for it. DO NOT SAY YOUWANT TO KNKW ITS WORTH, SAY YOU WANT WHAT IT WOULD SELL FOR AND INSURANCE VALUE. Update- Went to the Rolex dealer in Ellisville- confirmed it to be authentic, but difficult to appraise due to the rarity of then American made Rolex bracelet in a very large man's stretch band size fro. 7-72). Gave it an insurance replacement value of 12,000, but said that it could be more or less (he said that he didn't have people walk in asking about Rolex and their tarrif on gold import Era bracelet manufacture watches (the body is a 68 white gold oyster perpetualwith machined bezel), two tone rose gold and stainless band). He said that it was an item that a collector would be looking for to complete a collection. The guy at time keepers offered me 1,000...

Wow, what a huge disappointment! DO NOT send a watch here to be repaired or cleaned.

I sent in my Poljot Traveller Chronograph to have the crystal replaced and the movement cleaned. The watch came back with a brand new crystal, but also a brand new set of problems. Stopwatch chrono didn't work and a bezel that had worked perfectly before barely turned.

I called to tell them what was wrong and the said to send it back to have it fixed. Two weeks later the watch was returned, the problems were fixed, BUT a new set of problems existed. Sent the watch back yet again.

I received no word from Timekeepers as to the watch's status for three weeks and had to call. They rudely tell me that a feature that was damaged during the last repair never existed on the watch in the first place! I suspect the original movement was "replaced" without my permission or knowledge.

DO NOT send your watch to these folks for repair, and DO NOT trust them for...

Needed two pins replaced in my watch band and initially went to a place in the mall that wanted to charge me $26 and make me wait for 20 minutes. Ridiculous price and the place was empty!!!!

I called Timekeepers on the off chance that they would even bother with a watch that wasn't very expensive (Seiko). A very nice lady answered that phone and said that it would be $5 per pin normally, but more if the pins were special order. She also said that only takes a couple of minutes so I could come in right away.

Sure enough, I was out the door for $10 plus tax and it took about 5 minutes to replace the pins. While I was waiting a very nice gentleman, who I believe was the owner, talked to me about some of the watches they had on display. No sales pressure, just a conversation about the Rolex, Tag and other high end pieces they had. Great Store!...