Advanced Business Computing (ABC) — Local services in Columbus

The owners are extremely friendly and the place is very clean and tidy and the prices are affordable.

Took off two stars because they lacked communication and timeliness. I took in my laptop on Monday and was told it wouldn’t take more than a few days for them to look at it and they would call me when it was ready and that I should expect a call way before Friday.

Friday came around and I hadn’t gotten a call so I called them in the afternoon and they said they would give me a call back later that day. I did not get a call back unfortunately, so I waited until Monday.

When I didn’t hear anything I decided to go in and pick up my laptop Monday afternoon towards the end of the day because I didn’t want to go through the hassle anymore and would rather just buy a new laptop. When I went in they said they were able to figure out what was wrong and it would be fixed by Wednesday or Thursday and it would be around $65.

Thursday I called to make sure it would be ready and they said I could come pick it up at 3pm. Picked it up and the price was a little higher than what was mentioned at $165 but it was fine because my laptop was fixed at least.

My friend had a great experience there so I brought in my device but it seemed they might have forgotten about my laptop causing me to wait longer than what they estimated and I did not know what the expect. Not once did they call me to tell me what they the estimated cost and timeline would be. I had to go in after a full week to figure out if they could fix it or not.

Again great business from what my friend said and friendly owners with clean spaces but my first time there wasn’t...

I cannot recommend Advanced Business Computing enough. My personal computer shut down unexpectedly & showed no signs of life, no matter what troubleshooting I did. I called multiple computer repair shops & physically went into a couple to tell about my problem; however, I didn’t feel comfortable dropping it off until I reached out to ABC.

When I talked with Garth on the phone & went into the store to share further details, I instantly felt like I was reaching out to a friend for computer assistance instead of a company. He was open & honest about the situation and didn’t try to just sell me a new computer (even though I mentioned that I was considering it). Their genuine concern for helping instead of making money was evident.

Casey fixed my computer, and now it’s even better than it was before it broke. I’m so impressed & happy with this company. As I said, I cannot recommend them enough.

Go to Advanced Business Computing first for your...

Knowledgeable, honest,fast, efficient without over-charging, and my new go-to shop for all things computer. I dropped my IBM desktop off to have them go thorugh it and fix anything that needed after being stored for 4+ years. I tried to just plug it back in and use it, but I got so many errors that I knew I needed help. I dropped it off and told them my story. The tech hooked it up and we went over everything. He went through it and identified some issues, fixed several problems, and made a lot of helpful suggestions to make it work as well as possible. The overall charge was very reasonable. I...