Great customer service!! I wish all businesses were still like that!! I had been to 3 other stores looking for a specific size of work boots for my husband while in Corpus today. I went to a large company store first (I'm on a budget, as we probably are all are right now). I WAS NOT GREETED by the two door greeters they were talking amongst themselves. Went to the mens work boots and was searching I had boots boxes all around me SERIOUSLY SEARCHING!!! A number of employees walked passed and looked but did not ask if i needed help or offer assistance. But I was greeted as soon as I walked in to Boots N Britches. And the gentleman that greeted me came to my assistance soon after I was looking. He was AWESOME!! He asked me what I was looking for and immediately went to the backcto see what they had. Brought me exactly what I needed!! It was a bit over my personal budget but I could make it work with that kind of customer care!! LOVE IT!! I wish now I would have asked his name so I could give him a shout out. But... If this company shares reviews with their employees. It was first thing in the morning and I was looking for size 10.5 wide width lace ups!! Hopefully you get the recognition for that sale because ifcyou hadn't helped me I would have walked away!! Thank...
Read moreI shopped here directly after going to a big box store where I received subpar service. As soon as I walked in I was greeted with smiling faces eager to help out. I was very specific about what boot I needed and Lance showed me everything he had in store that was close to what I needed. They did not have exactly what I was looking for in store. However, Lance immediately walked me over to his computer and started showing options that he could order. I received so much information about all kinds of boots and even some history which I really enjoyed. Lance was even upfront and apologetic about the price changes in this specific boot. I truly would’ve purchased the boot at any price because the experience I received was absolutely incredible. The enthusiasm in which Lance speaks about boots is awesome. I will be a lifelong customer and I recommend them to everyone looking for any western wear....
Read moreCustomer service is amazing! As soon as i told them i was from out of town here for a while for work, the older gentleman gave me a business card and said if i ever needed help with directions or finding somewhere to eat to just call and ask. In 3 years of traveling ive never felt so welcomed. I bought a shirt that ended up being the wrong size that i brought back to exchange and they were so nice about it, it was a breeze to handle! A younger guy helped me find the FR’s he was extremely helpful and nice! My husband is a bigger guy so finding his size can be challenging when most places only go up to XL but Boots N Britches has such a good size selection i was impressed! We wont spend our money anywhere else on his work clothes! I mean i wouldve kept coming back for the super cute pup but the service is the icing...
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