I tried to write a review but I’m not sure if it went through or not so I do apologize if there ends up being two of the same. I stated in my recent review that I’ve been going to smoothie king for a few years now & never had a bad experience. Smoothies always came out perfect to my liking & on time. I also stated that with or without a manger present the crew always greeted & did their best to meet everyone’s needs. One of the few times I’ve gone I’ve heard I’m guessing is their new manager now, speaking of other employees I’m assuming in a rudely manner but do my best to not pay attention as I’m leaving or waiting. They always wear a black collard shirt & seem as if they have some type of attitude on register while hovering other employees when they’re taking orders. The guy with the green glasses, who is their other manager I believe but wears a red collard shirt,. He always made sure the crew is always greeting & getting out smoothies in a timely manner too. He knows what he’s doing, very knowledgeable & is very friendly unlike the new manager . Something they should take notes on & he should be the one in charge. There was also another girl who had green glasses as well. She always had a smile on her face, joking around with employees & customers. She does apologize whenever it does get busy & she makes sure each smoothie comes out perfect & the store looking clean & communicating to employees. However, some customers are still not so nice. Each time her & the crew on shift they’ve made my family & I smoothies to our liking. The last few weeks the atmosphere has definitely changed & seems like something is a little off, along seeing new faces (which I’m not upset about). I’m not sure what it is, but it’s one of the reasons why I stopped going. Hopefully the new manager changes her attitude & doesn’t act so entitled to...
Read moreMost rude little wanna be manager in the mcardle store. Every other employee is nice and courteous. But this little girl has issues and is rude as hell. I kept my moith shut the 1st time she was rude and sarcastic but the next time i went and had a dealing with her i blew up. Ive spent alot of money in that location over a 6month period and she is the reason i will NEVER GO BACK THERE!! short light skin hispanic girl maybe 20 something..she wears the black shirt while the others wear a.red one. Keeps her hair pulled back in small low bun. If u want to know which employee im referring too. She is just a sarcastic little snot and she likes to hover over the employee while they take your order. Smoothie king needs to make her maybe a janitor definitely not management. And i did call corporate on her.. too bad cuz i went to that store religiously for my daughter atleast 4times a week. And in a matter of 2 dealings with her i will never walk in...
Read moreI usually go to the one on saratoga and i thought id try the one on McArdle. It was rude service. I told my mom and her bf about how excellent the smoothies were.We went to order,our cashier just walked off in the middle of our order....he didn't say why...another guy came up to finish our order.The menu at the saratoga location has a break down on the menu...my moms bf asked about a certain smoothie,the worker rolled his eyes,He did not explain or go into detail.It was very akward.While waiting for our smoothies,no one said hey or hi as far as the staff. A woman who does the marketing walked in only to stare,she didn't say hi,she looked at us and did an eye roll.We had never seen such bad service. I was embarrassed i took my mom to this location.It was akward from the time we walked in till we left.I will not go back to this location.The location on Saratoga has a...
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