Crystal Tobacco — Local services in Crystal

First of all, the owners or at least I can assume they are the owners, do not seem a bit interested providing any sort of positive shopping experience for the customer. Upon entering, I instantly felt peering eyes and a vibe of negativity. I noticed that most products lacked any sort of pricing and when I would ask for the price I felt as if I was an annoyance to them and their ongoing conversation with each other. Fine, that’s ok j guess. It wasn’t until later I noticed that I had been straight up ripped off. I bought a lighter and they charged me 50 dollars and when I looked at over five different stores websites I realized I should have been charged no more than 20 which was the high end and 12 on the low end. I am not sure why I didn’t think it was over priced at the time, but I was in the moment I guess. I feel ripped off and I’m irritated that these owners would engage in such a scam. I’ll...

Swing in for a pack of cigarettes. They were out of the kind I wanted but I was only getting that brand cuz it was cheaper. But here it was less than 80¢ difference. So I got the brand name cigs. The security guard was very polite and opened the door for me and the counter dude was also very helpful. I e never stopped in here before but if I lived closer it would be my go to place. the cost was less than I usually pay. But the customer service was on point and I...

Sold me a blue lotus vape for 43 dollars, did not offer receipt and when I got home the vape would not hit, so I went back the next day and they refused to refund me. They said I should have a receipt, then when I told them I was not offered a receipt they offered a discount, denying a replacement or anything. Why would I spend more money on a discounted product that already didn't work once? These guys don't care about the customer, and will not...