Target — Local services in Culver City

After purchasing my items I had to wait an additional 15 minutes for someone to take the cart to the car. The reason because the ONLY person in the store that could unlock the cart could not be reached. He couldn’t be reached because he didn’t have a radio. As I continued to wait I asked for a manager. Apparently the manager (Tristyn) came over but said nothing to me. I asked the young ladies again for the whereabouts of the cart guy they didn’t know. Fortunately one of the ladies called him on his cell phone and he said he would be there in 5 minutes. Kevin Z (cart guy) couldn’t be reached because he didn’t have a radio. When he finally came I asked him why didn’t he have a radio? He replied, “I’m not sure I was NEVER given one”. I asked for the manager again at which point Tristyn came over. I explained my irritation to the manager for having to wait to leave the store. In front of the manager I asked Kevin Z how long had he been employed with Target? He said, “a few months”. So an employee whose job it is to take carts beyond the “locking zone” of the mall was not fully equipped to do his job properly!! Kevin apologized for the inconvenience. The manager Tristyn, gave a very lackluster apology as if he didn’t really care about the issue. I purchased my items at 6:45pm I didn’t get to my car until approximately 7:06pm. I wanted to return everything I just purchased, but unfortunately the system wouldn’t return my items. Apparently when you pay with the target card you have to wait 24hours to return anything. To make matters worse the lamp I purchased was broken and had clearly been opened before. This Target location is 5 minutes from my home but I’m willing to drive further to the location on LaCienga and Rodeo to get better customer service and more product selection. FYI I waited until I calmed down to write this review. I’m still a very...

I’ve been going to this Target for many years now. It’s one of my favorite target locations, as I’ve never encountered any issues here. However, my trip today has made me have some doubts. I’m always used to grabbing my items off of shelves, put it in the cart, and keep on going. However, say bye bye to that. If you pass by the health and beauty section of this store, you may see everything in the aisles is now locked. YES, I SAID LOCKED. All products locked up behind glass doors. I came today to grab some deodorant and to my surprise, the entire aisle where the deodorant was located was locked up. I was slightly confused at first and when I checked the other aisles, I noticed they were the same. From the skincare to the oral health aisle, everything is now locked. I was confused with the sudden change, as it wasn’t like this last week. Now, you have to press a sensor to alert an employee to come to the aisle and open the door to give you your item(s). I find this dumb and absurd. What if a customer is in a rush and needs an item quick? What if we want to read labels and compare products? No one was going to steal a bar of soap or some toothpaste for you to lock them up. It took about ten minutes for an employee to arrive and open the door to give me the deodorant. Ten minutes, while it would have taken me one second to grab if they were just out open on the shelves. It’s a waste of the employee’s time and my own. Many other customers around me were also confused and annoyed at this sudden change. I don’t know who’s idea this was but it was a very dumb decision. Now I will have to go to a different location where the items are on shelves instead of...

Store manager was very disrespectful and rude! The worst experience at Target and I have shopped at Target for years. I was at the self check out and buying the shea moisture curl and style milk and it kept ringing up the price of $11.19, but the price tag on the display aisle said $8.79. One of the target employees, Dominique was very helpful and offered to call the store manager ,Queenie. The store manager showed up and was not helpful at all. She was very disrespectful. She made a comment to Dominique the young lady that was helping me that 'she knew it was 11.19 and the price wasn't 8.79' with a rude tone of voice and visibly upset even though it's clearly advertised as 8.79. I told her I don't appreciate her attitude. She replied without any care: "I'm not talking to you." and walked away. While walking away she made a remark "that stuff is expensive!"  This is uncalled for. Complete disregard and disrespect to customers. And this is the face of Target? This is wrong on so many levels. This person should clearly not be in a position of management or even working in a customer-oriented industry. The lack of social etiquette, the audacity and ignorance from her part to insinuate I'm lying about the price, insult my intelligence and not looking to walk over to the aisle where the item was located to verify is Unacceptable. I did not...