This review pertains to the Independent Living arm of Dallas Retirement Village. My parents have lived there for about a month, and we couldn't be happier with our decision. The facility is beautiful -- spacious living areas, with exceptional maintenance. We had some minor issues with the phone initially -- but their service staff came out immediately and resolved the issue! And above all, we could not ask for a friendlier or more helpful staff! My parents moved from Chicago, and it took nearly three weeks for their furniture to arrive due to a problem with the movers -- but the DRV staff was there to support them from the beginning, even providing for their basic needs until their own things could arrive. Everyone went above-and-beyond what was expected -- and they seemed genuinely happy to do so. Customer service has been excellent!
Updated June 2025: When I initially posted a review here, it was in regard to Independent Living at Dallas Retirement Village. Since that time, my mother has remained in Independent Living as my father as moved through Assisted Living and now Memory Care. The care he received in both Assisted Living and Memory Care was exemplary. The staff shows genuine care for him -- he's not treated merely as a patient -- they take time to talk with him, interact with him, and treat him with dignity. They are extremely patient -- both with him in the face of his decline, and with my mother who walks across the parking lot to visit him daily and can be... difficult... as she struggles to adjust to the fact that her husband isn't quite "there" any longer. The staff is patient and understanding through all of it.
He's been thriving in Memory Care. He's doing better than I've seen him for the last several years. His medical and dietary care is excellent -- and mentally, the planned activities keep his mind stimulated. The staff encourages him to participate in activities, and he has such a good time doing them that it keeps him coming back, keeping his mind active. Honestly, we have no regrets about our decision to move them to Dallas Retirement Village. I just completed the quarterly review of my dad's progress in Memory Care, and I'm always asked, "What could we be doing better, or what can we change?" Each time this has come up, I've had no response -- the care he receives is...
Read moreAfter a month of living in our apartment at DRV, we are both surprised and pleased at how easy it has been to feel that this is now "home." And it encompasses all the best parts of feeling "at home" in our new apartment: no lawn and garden to maintain. No house to clean, no bills for water, power and lights. No more repairs and maintenance. No property taxes. Best of all is the peace of mind, for us and our children, just knowing that we are surrounded by caring and concerned staff and community.
Now we enjoy deciding what fitness or wellness classes to attend, what activities to enjoy in our leisure moments, or what social event we want to go to. Evening dining is full of options, contemplating what meal to choose from the vast variety, or even where to enjoy a delightful meal...the Red House Bistro or the Timber Grill. Even attending the monthly town hall meeting is a highlight, with or without the wonderful "snacks." ("Feed them, and they will come.") We particularly enjoy each department head's updates and their latest news, always performed with a bit of hilarity and fun.
But the best part is the people, both the staff and the residents. We've experienced so much already. It's a joy to be greeted by name by Mary at the front desk or Dylan in the dining room. You can't pass anyone in the hall without a greeting--and maybe a story. It's a joy to walk into the building and be greeted by Del and David, the puzzle masters supreme, and to be invited to join them. We have found that everyone has a story to share as they welcome us.
After a month, DRV is "home," wrapped up in all the best...
Read moreThere are many retirement places to choose from. However my husband and I are grateful that we found the Dallas Retirement Village (DRV). We moved in last October. The setting is beautiful for our outdoor walks on paved paths and roads with green lawns, a variety of trees and shrubs in abundance. Indoors during inclement weather provides good walking space as well. The food is delicious with many choices for breakfast, lunch & dinner. And the people, both the residents and staff are friendly. The staff carry out holistic programs designed to benefit the residents mentally and physically. A typical day may include line dancing, water aerobics, yoga, tai chi, balance & coordination, fitness conditioning, walk group, arthritis & joint care. Tours are provided for cultural events. And some cultural events are held at the DRV. For example, recently I attended a harp concert by an accomplished harpist and teacher. And on many Wednesday evenings my husband and I can be found enjoying a movie in the comfortable seats of the theater here. Two popular activities are led by residents. Four years ago our resident bird watcher began guiding many interested folks on Spring Bus Birding Trips. Another resident who moved here early last year started a book club in March and a large group of readers have been meeting once a month to discuss their book of choice. It is a comfort to us that if we need Memory Care, Assisted Living, or Rehab we can still be on campus...
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