Drybar - Dallas - Uptown — Local services in Dallas

My usual experience at Dry Bar is relaxing. Today, September 29, 2021, however, my experience started off very wrong. A hairstylist named Dawn greeted me rudely. When I sat down at her station, I asked if I should take off my loop earrings. Her retort was, "I'm doing your hair, not your earrings." I let that go even though I could tell she had a bad attitude, giving her the benefit of the doubt that maybe, just maybe, she was joking. I took off my earrings and started removing a rubber band around my hair. She said, "I need to turn you around to see this mirror and we can take care of all of that later." She turned me around to face the mirror, and asked me how I would like my hair. I told her that I would like beachy waves. She then asked if I wanted any products, for which I told her I didn't like a lot of products. She then asked well, which products, I kind of pointed to one (since no one has ever asked which products they should use) and told her you can use that. She said, like a drop? I looked at her like she was crazy. She then asked, which side would you like your hair parted, in a very rude manner. I pointed to the side I wanted the part on. She then went into a ramble describing the part, upper, blah, blah, blah, I don't know. I said just part it on my left side, it doesn't really matter where. She walks me to the bowls and says, "sit anywhere." Again, in an extremely rude manner. I sat at a bowl and took out the foot rest. She made sure I was comfortable at the bowl and starts grabbing my hair as though it's detached from my head. I told her, "I'm tender headed so please be gentle." She continued pulling my hair. She said your hair is tangled so I'm going to have to get this tangle in the back out first. With her pulling my hair already, I got up and said, "You need to chill. Get me someone else because you are upset about something and I've never been treated like this." She told me that I was the one with the problem and told me that I had a problem as soon as I walked in. I told her, I was relaxed when I walked in. I told her I wanted someone else and she said, yes you need to get someone else. Nicole, the regional manager, came over and saved the day. I can't believe, however, I was never offered a comp. After the stress, I free blow dry...

It was my first time going to dry bar and I was very disappointed. Don’t get me wrong the place is clean and the staff is very nice but for that price, the service was bad. I am African with 4c long and thick hair. I suffer from dandruff so I use a special shampoo. I called before to ask if I washed my hair home and just come for the blow dry would that change the price, they said no. So I came with my own shampoo so they can use it. When I arrived, the hairstylist who was asked to take care of me was African American and very nice. So I felt like I would have a great service because she would understand how our hair works. She knew about my dandruff and she was even giving me tips to help. When she started washing my hair. I notice her hand was only scratching the contour of my head no the inside. Like she would literally scratch my scalp with one finger in one place for not even a sec, mind you I have thick hair. So I told her can you go more inside, but she started massaging my scalp which is not bad but my scalp is still not clean!!!! We go to the chair, she would leave and go to the back every time, she was constantly distracted by the tv. By the end of the service she wanted to flat iron my hair which I guess is included in the blowout but I only needed my hair blowdried so I could do braids in the afternoon so I told her it’s okay she did not need to. She had my hair in two cornrows to protect it until I was going to do my braids which was nice of her. When ready to pay, she explain to the receptionist that she did not flat iron my hair only blow dry, so I thought the price will go down but no it was still $55 for basically 2/3 or the service (wash, blow dry, not flat iron). I’m very disappointed you guys have a nice establishment. You should make the price adjustable and train really well your employees when it comes to nappy black people hair. I don’t think I would come back, I would rather go to pressed root. I don’t think my scalp is clean enough and it wasn’t worth $55! I’m home not even an hour after my appointment and I scalp...

Fantastic experience. The location was easy to find, parking was simple and validated, and check-in was fast with no wait. My stylist was friendly but not over the top, asked great questions about my preferences, and did a great job.

I love the Drybar brand and vibe. From the clever cocktail-inspired style names to the gorgeous bar layout and lighting. The yellow accents feel cheerful and polished. The space feels fun, elevated, and welcoming.

The attention to detail really stood out. The salon was spotless and constantly maintained. I even saw the front desk team-member tidying and perfectly positioning products.

I appreciated not being pressured to buy anything, but because the products worked so well and were displayed beautifully, I happily picked something up at checkout.

Even on a quieter Thursday afternoon, there was a steady trickle of happy, returning clients chatting with their stylists like old friends. It’s clear this location has built strong relationships and a...