I visited this location today and saw this Louis Vuitton purse that was brown and it was this other lady looking at it before I was and so I asked the guy I think his name was Art but he is Hispanic,I can’t remember I know it was or something and he said well no I’m gonna hold it for her because she’s a regular and she will come back for it and from my knowledge I thought pawn shops aren’t supposed to hold anything for customers, but he said he was holding it for her and I’m trying to find out like is that your policy or procedures. But I will not visit this location again very poor decision making at that location .But it gets 0...
Read moreAs is the case in any dealings with other people, you most of the time will get back what you give. Bearing that in mind, when I go into this place I am friendly with the staff from the start and they generally will return the favor if they haven't been too overworked. It is this rapport with the people who work here and their willingness to help me in just about anyway I ask that's reasonable that keeps me coming back. Well there's also the loans. LOL my dealings with EZ Pawn are generally Limited to pawn loans. I really don't care for used merchandise to begin with, but I don't find their...
Read moreI have been to my share of pawn shops and the whole experience with all was the same. Not at ez pawn on ross @ fitzhugh .....whether I was first in line or I am last in line the customer service from anyone of them has always been polite, respectful and friendly. They deal with customers as equals not as superiors which is usually the case in other pawn shops. They also somehow manage to remember each and every one of their customers. I strongly recommend everyone that this is the pawn shop worth making the drive / walk to over any other. I will be glad u did. Thank u to all of u...
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