Elixir Mind Body Massage — Local services in Denver

I booked a couples massage because we were about to move and my boyfriend just got back from an exhausting business trip. I thought I would treat us and it would make him feel better before our move. I choose this place because of the reviews and figured based off the location that we would have an amazing experience.

Walking into the spa was a good experience. The front desk person greated us warmly. Got us drinks and a hot pad for our necks. We then filled out our new client paper work. We added on $100 in additional services because we were expecting a top notch experience.

We were greated by our masseuse which were two younger ladies. I choose this located because I thought we would be with experienced masseuse. This was not the case. They were very nice and professional but the second masseuse seemed to just be following the lead of the other. She did not seem comfortable or know what to say. It was a little awkward.

Once we got into the room we chose which essential oils we wanted to use. The masseuse that was following the other sat the oils on the massage table and the top wasnt sealed on so it spilled on the massage table. Not knowing what to do the masseuse asked if it would be okay if my boyfriend were to just lay on it. We dont like to be difficult and being in the customer service business for years we just went with the flow of the professionals. After 15 minutes into the massage my boyfriend let the masseuse know that the oil was burning him. She then brought a wet towel to wipe off his chest to get the concentrated oil off his body and he laid back on the oil. After another 10 minutes he was still feeling the burn from the oil, she then had him flip on his back and placed a towel in-between the table and his back. Another 15 minutes went by and he then was feeling the burn on his back.

At this point he was red and a burn rash was coming through. Due to the chemical reaction on his body the masseuse then stopped the session and we got dressed.

Even though I got to experience 45 minutes of my 75 minute massage, I was not impressed. I felt like someone was just giving be a back rub. I told her she could apply more pressure but that did really happen.

When leaving the manager apologized and didnt have us pay for my boyfriends session but told me I needed to pay for mine when we were there for a COUPLES massage that we did not get. She agreed to only charge me for 45 minutes of a massage but I still paid $125 after tipping the ladies $10 each because I have worked in customer service for years and can never just not tip. Even though I was not happy AT ALL with our experience.

After two weeks he still has a visible rash burn and has had to go to the doctor for ointment. No one has even made a customer service call to follow up on...

I was in a few weeks ago so this review is overdue.... Now in reading this page I have to wonder if the positive reviews on this site weren't made up.. .fabricated by the owner to up her ratings as businesses do. First off I am a therapist, so I know what I want and what to look for. I walked in to Elixir, and no one was up front.... it was possibly 2 minutes before someone came up to the front desk to acknowledge me. Granted 2 minutes isnt very long, but in that kind of business you should have someone greet you the moment you walked in. Secondly I requested a MALE therapist for some of the best deep work I have ever had were from male therapists, but they assigned me female CMT. I arranged the male therapist over the phone prior to my appointment. I didn’t say anything for at this point I was running a mental note of the mistakes they had made so far as a secret shopper would. The massage person was nice enough, but she waited too long to come into the room to start the massage (I think it was about 5 minutes) I asked her, the therapist, to spend extra time in our allotted time to spend on my forearms, wrists, as being a therapist I need that. She only did a few extra glides, some finger work and that was it... It was like I never even requested it. Overall the massage itself was between ok and yet very dull. Check out was fine, of course they were on top of things when they asked me if I wanted to rebook, which I had no interest in. Then lastly unrelated to my massage, but related to Elixir was that I told a friend of mine, a male therapist who’s very experienced and was looking for work in that area, that despite my bad experience there, for him to apply for they are certainly in need of good therapists with personality so he did. He applied, stopped in, followed up yet the management or the owner didn’t even have the courtesy to return his email or phone calls about work (which he feels that the lack of response may simply be sexual discrimination for there is a lot of it in this industry). I was doing them a service by sending him there for he would have certainly improved the quality of the spa with his experience and outgoing personality; thats just how he is.Now I feel bad for him wasting his time at this "spa” that’s run without proper staff, massage therapists who don’t listen, and an owner who apparently only cares about taking your money and dismisses common courtesy. There are dozens of places within 5 miles of there, try one of those. I would even recommend Massage Envy to you before you spend your hard earned money in this place, and that’s saying a lot for I don’t...

I have had the Essential Balance massage several times and it is by far my favorite service. I am fortunate enough not to have a lot of physical pain or soreness so this particular service is right for me because it is more to relax, rejuvenate and reset your mind. If you need a time out from the chaos of your own thoughts I would recommend this service. They use several essential oils during the service. You get to breathe each one in and they drip some of them on your spine, and this is repeated a few times. The oils are very good quality and very potent and that, combined with the actual massage, is what makes this service so special. After they have dripped the oils on your spine and you have breathed them in, they will use a mineral mud mask along your spine to help the skin absorb those oils even better. The final 15 minutes or so is focused on your face. They will have you breathe in their Radiant oil blend which smells amazing, and they will place a hot towel around your face (not over the eyes!) and then they will give you a face massage with that delicious smelling Radiant oil blend. During the service they will have dripped oils on the palms of your hands and on your feet. Your feet will also get the mud mask. The massage is going to be a more firm Swedish massage- nothing deep tissue. If that's the kind of work you need, then perhaps choose a different service. For me, as I don't get a lot of aches or soreness, this particular service ticks all the boxes: my body gets a good massage and my mind quiets down for one blessed hour. The therapists will check in with you about pressure and about the hot towels (in case they are too hot but this has never been a problem in my experience). I have received both the 60 minute Essential Balance and the 90 minute Essential Balance. Both are wonderful options. I prefer the 90 minute massage as this allows the therapist to really give my whole body a more thorough massage. I have had the Deep Heat Hot Stone massage for 90 minutes as well. The oil blend they use during the service is called Recover and it has a lot of citrus and smells amazing! I have had the standard Elixir Massage as well with some soft cupping added. The cupping really helped with some rare soreness that I had on my legs and feet at the time. Both of these services were relaxing and great by their own right, but I always come back to the Essential Balance. Even if I can only do 60 minutes because of time or budget, it never disappoints. It's a really unique service- you won't find it anywhere else! Do yourself a favor and book this if you need some...