This story is a sad one. Peak highschool, poor girl, never bought clothing first hand. Then, I saw them. A beautiful pair of grey flare leggings that folded on top. I fell instantly in love. Like head over heals. so desperately did I need them. I, being the reasonable person I am, took time and considered if buying a 40 dollar pair of leggings was really something I should be doing at the young age of 17. Well. It ended up being that it absoltutely was, and let me tell you, I was in love. Absoltuely loved those things, I felt sexy, I felt perfect, I felt HAPPY IN MY BODY. Then. Summer strikes. I am a nanny. I try very hard to keep them up and keep them in good shape, but, one thing leads to another and while trying to keep children at bay, the knee rips every so slightly. This is where I feel like breaking. I am a puddle. BUT. I am one to mend clothing and make it happy again, so I attempt, but it does not feel the same. Boodie still looking good, but now I am the rag tag girl I was trying to make presentable. Fine. fine. this is all my fault. THEN. a few days after. MIND YOU, these pants are not even a year old yet. I go to stretch my legs. bAM. hole in the mfin crotch. Throw decency out the window, I am full out exposed. Tragic. so tragic. I sew it up. Then. BAM another hole on the oppisate leg. These holes span a good 3 inches by the way and rip incredibly fast. I am not even one to move my crotch around often. This is very sad. I live with them, go to college, mend them often. I dyed them even to keep them up because they stained. But now. here is my conundrum. The holes keep ripping and because I have repaired them, they are harder and harder to rerepair. Additionally. The fabric is dissolving. LITERALLY DISSOLVING at the crotch. I am not all that acidic, but it is dissolving all over the pants. NONE OF MY OTHER CLOTHING HAS EVER DISSOLVED, EVER. So here I am, in costco flare leggings from the thrift store. 7 dollars. They are comfortable, but they dont fold and they are not grey. HOWEVER. they are 10 times more high quality than the 40 dollar ones at victorias secret. 10 times. Even though these were thifted, I know they never touched the 40 dollar sign back in the day. So, I implore you, Victorias Secret, are you not dissapointed in yourself. You know you have our money, so why not make high quality clothing, so that young girls, like me, can invest in something that will last them longer and keep the planet happier? Now, if you got it this far, which I highly doubt one of the fat cat men up the victorias secret chain did, I wanted to send an email. But, there was no email. I chatted with lovely chat bot simone, but no, no human? How on earth could I express to you that I am unhappy, that you make cheap clothing and upcharge it, if all you give me is a chat bot?? Wild. I am upset. I loved those pants, I loved them so much, I even contemplated buying another pair at the vs near me the other day, did I? No, because I wanted something that I could guarentee would last me longer. I wanted something I could pass onto other people, NOW MY PANTS ARE CRAPPY. all this to say, I really wanted to send you an email, but I don't think you would have paid attention. And, no one will over here either, I just wanted someone to know that the pants I was in love with only lasted a year before they started to fall apart and now I get really sad when I see them and want to cry...
Read moreI've been a long time shopper of Victoria's Secret forany years, as a self-confessed lingerie addict and bra enthusiast. I have been to them in many states and many shopping complexes and generally have never had a negative experience. Until I came to this location. Mind you, I was well dressed and came in with every intention to leave with two new bras from their strapless collection. I wasn't greeted or acknowledged by any of the many workers I walked by, which I didnt mind too much as I knew what I was looking for. I went to the fitting room and stood awkwardly for a few minutes while the fitting room attendant talked to another customer, assisted one who walked around me (ignoring that I was already waiting). I brushed this off as she apologized and finally greeted me. She unlocked a room and I went about my way. I ended up wanting to try a different size, the largest cup that style came in (36DDD). Not only did I get to hear her and another employee laugh about someone needing "the BIG one" but I waited 15 minutes and they never came back. The bra was there, I saw after I decided to just leave. If you're going to make fun of the bra size of your clients, maybe a store for bras isn't the right fit- or at least do it out of earshot. I left feeling self conscious and irritated. Horrid experience. It's a shame, it seemed like a nicely...
Read moreHad a great shopping experience, other than we all know that some the VS stores have been closed due the pandemic, I had a coupon that I was unable to use since they closed in march/ April. The discount coupon expired. This is a coupon I received from online shopping, which was unable to redeem online either. I had just used an expired coupon at Victoria secrets. While shopping at VS pink for my daughter tried to use my coupon and Brittney the young lady at the register refused to honor any of my coupons. This was really upsetting, I shop alot in store and online for both my daughter and myself, and spend a great amount of money. This young lady knows we are going through a pandemic and that the store was closed and still argued that I should of went to a vs store that was open. I am very disappointed. Not great customer service skills, Brittney didn't honor the coupon because she didn't want to. She could of very well honored...
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