HealthChoice of Michigan - Powered by Wayne County Government — Local services in Detroit

Save your money! This is not real health insurance, I will be filing a complaint to NAIC, & DIFS in the state of Michigan. It’s so difficult to get a hold of anyone to process referrals for life threatening treatments we need in a timely manner. They do not follow federal nor state regulations. They don’t even offer PIP which is mandatory in Michigan since 2021. Also the associates need to be trained at a higher level of education when it comes to customer service because the lack of...

I'm tired of their excuses and poor service. They don't want to process requests because they want to save themselves money. I feel bad for my PCP that they have to continue dealing with them because they don't understand how to receive claims and faxes. I feel like half of my requests that were sent to them was immediately put in the shredder. They care more about themselves then taking care of their patients who...

Absolutely do not go with this company! They do nothing but lie lie, and then lie some more about coverage about medical visits about prescriptions. You name it. You can call the phone will ring off the hook and nobody answers, and then you get nothing but snot ass people on the phone Who act like we’re privileged to even speak to them or something. Terrible service terrible company terrible insurance...