Hotel at The Detroit Club — Hotel in Detroit

While in town on business travel, I noticed the historical Detroit Club building and looked it up. It seemed interesting, so I booked a massage followed by dinner. This was the best decision I made on my trip! I had the back, shoulder and neck massage at the Spa. Much needed after days of traveling and long hours of work. The spa was luxurious, the masseuse was highly skilled, and I felt great afterwards. The spa is on the bottom floor and includes a pool, sauna and very large changing room with lockers (very luxurious) with all the amenities for you to return yourself to 'normal' after your treatments and go into public! I arrived early for my dinner reservation - it was technically before the restaurant opened but the staff was super nice and seated me anyway. They shared the history of the building and the club and showed me interesting details (the dining room still has the original wallpaper at the top of the ~20 ft ceilings and the chandeliers that are electric now are the same ones that used to hold candles.). The dining room is luxurious in every way. You truly get a feel of what private clubs in the late 1800s were like. You can tell the club is working to maintain the luxury and exclusiveness - so that when one attends the club, it feels very special. It's actually a real treat to get to go to the club as it used to be membership only - but due to being closed during COVID - they have opened up to non-members. They do plan to eventually go back to a membership basis so I highly recommend going now - especially if you don't live in the area, like me! The staff was super friendly and very responsive and made me feel at home. Since I was by myself, I had time to look around and watch. The staff learns everyone's name and addresses them by name during the whole meal. It was touching to see the staff preparing tables for upcoming reservations. I heard them saying to each other: 'This table is for the XX family. Let's move this here so they can see out the window. This table is for so and so - we should put the glasses here.' They were thinking about the experience just like you and I would plan for family coming to eat. I also noticed - with my meal and others - that the food is served in courses - with very intentional timing based on time to eat the previous course, digestion time, etc. They specifically discussed these courses and the timing when I asked. It was perfect for me to enjoy the meal - but very unlike typical American dining experiences where you have starters, an entrée and dessert and they are served as fast as you can wolf them down or even at the same time. Be sure to plan time to eat here - don't expect to rush. I was never longer than 5 minutes without a course, but I was given enough time to eat it and a course was never brought out before I had finished the one before. The food was top notch! I had french mussels - cooked perfectly with a garlic butter sauce and warm bread for my first course. It was followed by a super crisp , fresh caeser salad. I had the filet mignon (which is a generous 9 oz filet) which was cooked exactly as I ordered (my waitress waited while I cut it to make sure). I had the wild mushrooms with my filet - very tasty. And, since I can never resist a dessert, I had the triple chocolate cake served with vanilla bean ice cream. This is a REAL cake. Absolutely delicious. And huge. By this time I was beyond stuffed - it was all too good! All in all - an excellent experience at a historically interesting and beautiful location -with super friendly staff and top notch services and food. I will definitely come again when I...

My fiancé and I have been considering membership at The Detroit Club for a few years now. When we got engaged I just knew I wanted to have my wedding at the venue. Unfortunately they made some changes to the club and therefore could not accommodate my wedding plans. No big deal… I compromised and asked if I could take my engagement photos there instead. They were happy to comply with my request. They put me in touch with a woman named Reema to coordinate the everything for the day of the shoot. I made a reservation with the hotel for that evening and to complete our experience at the club. One the day of our engagement photos the lady at the front desk and engineer welcomed us graciously and showed me to our room. They offered us champagne while we were taking our photos and even admired us. Then the visit took a very interesting turn. During check in I was told that as a hotel guest I had access to the cigar lounge and library. I was happy to hear that information because we wanted to take photos there. When we attempted to take photos in the Cigar Lounge and Library a woman came to speak with me and said “ I was told this wasn’t part of your photos”. I complied right away and said it’s not a problem. We decided to finish up our shoot for the day with The Detroit Club. My photographer was approached by Reema with complaints that we were trying to gain access to areas of the club that were not allowed and that we were disrupting guest. Reema did not attempt to contact me regarding the complaint, she did however tell my photographer “it’s better if she hears it from you”. Reema was extremely unprofessional and has since ignored my attempts to speak with her to remedy the situation and fully understand the miscommunication. The situation escalated further that evening when my fiancé and I returned to the hotel. We walked in behind a Caucasian couple who were greeted by staff with a warm hello. As my fiancé and I walked towards our room we were stopped by the same woman who spoke with me earlier “ I was told this wasn’t part of your photos”. This time she looked at me with a look of disgust and said “ excuse me, do you have a reservation”? I just replied yes, and proceeded to my room. I felt that she racially profiled my fiancé and I the entire day. I’m extremely disappointment with the treatment I received at The Detroit Club. You should never judge a book by it’s cover! My fiancé and I come from a family of wealth. We have decided not to dine, stay or become members of The Detroit Club. I do not recommend this club to millennials especially...

This review is based on pictures of the hotel and the inside of the lobby, because the hotel sold my room to someone else. I made a reservation on Expedia and paid ahead of time. When I arrived to check in, the front desk clerk--who was very nice--told me the hotel realized it was overbooked a few days earlier and had contacted Expedia. However, Expedia did not contact me until after I was already on my way to check in.

I know these things happen sometimes, but I was very upset that a manager did not offer to help me find a new hotel or to apologize. People pay for hotels ahead of time because they need a place to stay--I did my planning, why hadn't the hotel? The clerk was sympathetic and kind, and I could tell he would have liked to help me, but he was busy checking in other guests.

The hotel has a strict dress code, which I did not realize. Apparently sneakers and leggings are not allowed, so I wonder if this is why no one seemed to want to help me. Then again, I saw other guests checking in who were wearing similar clothing, so who knows.

I'm not sure if Expedia or the hotel was really at fault here, but why would the hotel use Expedia if they are not going to honor the reservations? Again, I had fully paid for the hotel room at the booking time. The hotel itself is stunning. You could stay there for a vacation and never leave. I'm sure I would have spent a lot more money going for drinks or to the spa, but I never...