H Mart American Dream — Local services in East Rutherford

My wife and I love Hmart, have been shopping at the K-town and Paramus locations for years. We decided to try the American Dream location as we just discovered it, but found it to be a huge letdown:

3 packages of noodles we picked up had fungus inside which thankfully the cashiers pointed out to us

2 packages of mushrooms were bad which we only discovered once we got back home

2 wrapped tomatoes that were also bad when we got home

1 bag of Lychee with fungus on it

There was no one to bag groceries and the cashiers reluctantly and barely helped, mostly just standing there, and only began to help us bag when I asked for help, which they could see we needed as we had a full basket of food and a very active toddler. The cashier checking out my 80 year old mother also didn't help until I saw what was happening and had to jump in and help her with the heavy items

No shopping carts here, just large plastic pull-along baskets

This would probably be a convenient location if you already happen to be in the mall and only need a few things, but otherwise I would definitely...

Although the store says that they close at 10pm, there is a sign outside that says “closed” around 9:45pm. I have worked in retail before and I understand the need to want to end the night on time and go home, but it is unfair if all you want to purchase is a bag of mandarins which are placed right by the register, and are still told no because they’re closed even though technically there’s 15 minutes left. I kindly asked the cashier if I can please just purchase 1 bag of mandarins and pointed at them since they were right by the register, and said that I wouldn’t walk around the store and immediately pay for them. I would’ve went straight to the register and still left before they technically closed, but was still told no by the cashiers at register 1 & 2. Not only was I turned away, but a couple of other people were also turned away. The other couple who were turned away even said “but it’s not 10 yet”, to which they still said no. Maybe update the closing times to 9:45 to reflect the actual times...

BBQ Chicken Inside the H Mart Food Court. So my family and I ate at this location during the soft opening and so on to Grand Opening and few more times after. One of the best tasting Bbq I ever had. Then recently went back on Tuesday. My kids threw up the chicken while driving home. Me and my husband didn’t feel too well while driving home also. We couldn’t think nothing but bbq chicken that got the whole family sick. Me and husband discuss how the chicken didn’t taste the same. It had a foul smell to it. I couldn’t smell the same delicious chicken I had few weeks back to compare to Tuesday. H Mart needs to investigate the if any raw chicken was touched with cooked chicken. After this experience I will never eat Bbq chicken inside h mart food court!!! You guys just opened? How can you...